Smooth Operators
Name the 4 Core Values
We Care about Each Other, We do the Right Thing, Delight Our Guests, We have Fun While being Awesome!
What are the benefits of Pineapple and Papaya Enzymes in the F&B Gel?
Dissolves connection to dead skin cells while still being gentle on the skin.
What does KPI stand for?
Key Performance Indicator
W.A.R.P. Speed
How much did it cost Jud to go to Christmas Holiday?
$0
Follow up, Aftercare, Relationship
What things should you avoid after getting waxed?
Sun, Soaking, Sweating, Sex
Name one way we talked about, on how we can increase ticket count.
If you see Compromised Skin on a Guest when doing the skin analysis, what should you do?
Reschedule. We Never Wax Compromised Skin.
What is Kelli's Favorite Product?
Bi phase Moisturizer
True or False...
We Wax Over Skin Tags
False
What does Kojic and Azelaic Acid help with?
Brightening
Wax Specialists should tell their FTG, I need this many visits to get them in to a waxing routine.
Three
To receive a successful wax, Guests should ensure their hair is at least this long before their Reservation.
1/4 inch
This is our most expensive service that we offer
Brazilian P
Name the Full System.
Wash, Exfoliator, Treatment, Moisturizer
Which products have Lavender in them?
All ingrown Hair Serums and Ingrown Hair Mist
Since our Tippy install, our average tip has increased every month by as much as...
16%
What are the 3 hair growth cycles?
Anagen, Catagen, Telogen
A guest with 2 or more wax passes is called this
A Unicorn
Name one of the main ingredients we talked about in the Bi Phase Moisturizer.
What are the 3 “A’s” that describe the ingrown hair serum?
Antibacterial, Antiseptic, Antifungal
When targeting add-ons, We want to go from Face to Body and Body to...
Face
This fine, soft, "Peach Fuzz" hair is found all over the body except for the palms of our hands and soles of our feet...
Vellus hair
Jud's daughter is going to college to play this sport
Soccer