3 services available through Global customer service
Lost / stolen card reporting
Emergency cash advance
Emergency card replacement services
Name 2 cards which are the closest Desjardins card to the new Collabria Cash Back Visa?
No Fee Gold
Classic
Classic 1% Rewards
What card will replace current WSCU Visa Desjardin Travel Gold card holders at conversion?
Travel Rewards Gold Visa
How many personal cards is WSCU offering to members
8
What is the interest rate for the Centra Gold Visa and what card does it replace on the current line up?
9.90%
Low Rate Gold
Protection from fraud is also referred to as
Zero liability
Name a feature unique to the Cash Back Visa
Double points at gas stations
One of only two cards with no annual fee
What will happen to credit limits & balances during the conversion?
All will move be activated on the new Collabria Card.
How many business cards is WSCU offering to members?
3
For a business who will carry a balance, which card is the best option for them and why?
Low Rate Business - 12.90% - no cash back option and only $25 fee
Purchase protection and extended warranty
90 days purchase protection
Doubles the manufacturer's warranty (max 1 year)
The interest rate for this card is
19.90%
What is the significance of the dates October 19-25?
Current cardholders will receive their Collabria credit cards and PINs
Effective what date will you need to submit all new applications for credit cards through Collabria’s Lending 360 system.
October 2nd
Do all the cards have fixed interest rates?
No - Flex Visa has Prime + rate (+6.9-15.90)
In branch, through WSCU.com and with paper are examples of what?
Ways to apply for the new Collabria card
What is the colour of this card
Blue
What is the calculation for the conversion of BonusDollars Collabria Cash Back?
100 Bonus Dollars = 10,000 Collabria Rewards Points
10,000 Collabria Rewards Points = $100 CAD
What is the interest rate for the Student Visa?
11.90%
For the No Fee Cash Back Business Visa, what is the calculation for cash back?
One point for every two dollars spent
Where will the WSCU logo be placed on the new cards?
On the upper left hand side of the card
Does the name of the card appear anywhere on the physical card
YES - top right corner
For uninterrupted service cardholders must activate their cards on____________________ as Desjardin will deactivate all current cards that day.
October 28th
Name the 1 of the exclusive benefits that comes with the Visa Infinite card.
Concierge, Dining Series, Wine Country and Infinite Luxury Hotel programs
During the online Collabria Quiz, what is the name that appears on all the cards?
Namey McNamerson