News
What % did our FPC complaints decrease this year ?
16% - Lowest in 10 years
What is the adherence target for 2025
85%
True or False on claims that require recalculations the injured person will receive two separate t5007's
True
What does NC stand for ?
Nurse consultant
Who approves the IDT POC ?
Nurse Consultant
What is the official name of the new London office ?
WSIB Place
What is the 2WM target for 2025 ?
4-6 / hr
This term will be in the ACES banner on claims that required an LOE recalculation.
LOE REMEDIATION
What does ROM stand for ?
Range of Motion
What does SAW stand for ?
Stay at work
Approximately how many summer students worked at the board this summer ?
170
What is the wrap target for 2025 ?
70% Handle Time 30% Wrap
What is the term ASEQ short for ?
Authorization Sequences
What does HAVS stand for ?
Hand-Arm vibration syndrome
Where to I go to send T5's from 2024 ?
PDF in the no access section
What area does the director Craig Kramer work in ?
Director in Operations
What is the SOC productivity target for 2025 ?
26 - 28 / hr
What are the three ways you can submit your direct deposit information ?
Mail, Fax or setup through an online services account. (User may not submit the direct deposit form through online services)
What does PDA stand for ? (usually found on an ICAP)
Physical Demand Analysis
Where are our new performance objectives located ?
Saba
Over the next few years how much money will be allocated to scholarships for Fanshawe college & Western University ?
2 Million Fanshawe
1 Million Western
How is the online services objective calculated ?
It is 10% over your personal online services quality scorecard line item.
What information does the LDET screen show ?
This shows the breakdown of the payment with days of the week paid, hours per week, hourly rate, any additional earnings the PWI may have and any hours worked with their employers for PLOE.
What does TENS stand for ?
Transcutaneous Electrical Nerve Stimulation
What is the name of the service now ticket to submit unscheduled overtime ?
Lieu time request