PROMOS
2020
KNOWLEDGE
METRICS
COMMISSION
OPERATIONS
100

This site is where WSPs can find AT&T promos, plans, and resources to best assist our customers

What is AT&T Knowledge+

100

This is the discount % that 2020 Companies employees can receive with Verizon Wireless

What is 50% off

100

Our program goal for PPW %

What is 25%

100

This website/app is where a WSP can view their MTD performance

What is Salesforce

100

WSPs are required to check-in to these 2 platforms for every shift

What is Volt & Salesforce

200

This website is home to Verizon's promotions, plans, calculators, and resources.

What is Verizon's Daily Digest.

200

This Texas city is home to our 2020 Companies Headquarters.

What is Southlake. 

200

This number indicates how many attempts each store should have every month

What is 110

200

If you utilize this system, you can increase your earnings for selling a prepaid device from $1.00 to $3.50

What is WARP

200

This website or app gives WSPs the ability to view their paystub, complete online training modules, and view/enroll in benefits

What is Workday

300

What 3 things are required for the Verizon $45 Welcome Unlimited Plan?

What is: Autopay, Port-In, BYOD

300

This acronym is used for our WSP sales process.

What is EASY.

300

This describes what MPT stands for

What is Minutes Per Transaction

300

This resource can be found on the WSP Team HUB and is available to help WSPs calculate their monthly commission earnings

What is the commission calculator

300

This website is known to have promo resources, helpful links, and postpaid carrier information for WSPs to view

What is the WSP Team HUB

400

This carrier offers the same price for 3 lines as they do for 2

What is T-Mobile?

400

2020 Companies won this award in 2023 and 2024 based on employee reviews via Glassdoor.com

What is "Best Places to Work"

400

The goal for this metric is 7.5 or less

What is HPP

400

WSPs can earn $585 if they sell this many postpaid activations within the month

What is 39

400

This is where a WSP would go to print updated price cards/fact flags

What is the WARP terminal

500

This Verizon Plan is only $50 when a customer enrolls in Autopay while activating a new line, port-in, or pre to post activation (upgrades excluded)?

What is the Unlimited Welcome plan.

500

This program supports the educational goals of 2020 Companies employees and their families with college scholarships

What is The Louise & Christopher B. Munday Foundation

500

This number is our program APD goal

What is 41

500

This is the number of postpaid a WSP needs to sell in a given month to earn $1,000 in postpaid commission

What is 40 postpaid

500

If you're looking for the link to join a scheduled meeting, you would likely find it here

What is Teams or Outlook Calendar

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