General WTC Terms
A vital part of the Stepped Care 2.0 model indicated that ongoing evaluation of resources and services helps to ensure that they meet rightsholder and stakeholder needs.
What is Continuous Improvement?
Psycho-educational online classes with other people.
What are Groups?
The new name for the work done by The Decision Lab.
What is Unser Experience Service Provider?
The knowledge that is created by an individual based on their personal experiences through their daily lives.
What is Lived or Living Experience?
People in Canada and Canadians abroad can engage with a variety of resources or services of their choosing in a timely manner.
What is Access?
All written, visual and verbal efforts to increase awareness and maintain clear lines of communication with those already aware of WTC.
What is Communication?
Psycho-educational online classes centre on developing mental health literacy or building wellness skills.
What are Courses?
These service providers use to be called Vendors.
What is eMental Health Service Providers?
Details about a data source.
What are Meta-Data?
People engage with data-informed decision-making to improve their mental health and substance use outcomes.
What is Wellbeing?
A community group or organization that is working with WTC to create a new product or who is supporting the promotion of WTC resources and services.
What is a Collaborator?
Psycho-educational materials found on the WTC website, promotional materials found on social media, or materials shared with organisations we might collaborate with.
What are Resources?
This is the type of service provider Green Space is.
What is Cloud Service Provider?
Knowledge is shared in a way that allows the people accessing the knowledge to focus on their communities’ strengths, core values, and resources.
What are Wise Practices?
WTC has a positive economic impact on the Canadian healthcare system
A group of people who share some form of lived experience. We usually identify a specific group based on their interest or affected by work being done.
What is a Community of Interest?
Talk to a trained person over the phone.
What is Counselling?
Hill and Knowlton provide WTC with these kinds of services?
What is Advertising?
Supported by research evidence gathered within real-world conditions using different research methods and monitoring and evaluation.
What is Evidence-Informed?
A dynamic and inclusive process where rights holders and communities of interest work collaboratively with WTC to develop an intervention, program, or system of care.
What is Community Engagement?
This is a core part of WTC that lets people engage in some form of tracking while engaging in some form of care.
What is data-informed decision-making?
A place for people to access trained Peer Supporters.
What is Warm Line?
These service providers had a name suggested as Synergy Consultants?
What is Community Engagement Service Providers?
When a person learns from the teachings of the land in a way that helps them better understand themselves, their community, reciprocity, and relationships (with the land, creatures, and other communities).
What is Knowledge? (Indigenous Definition)
WTC broadly reaches people living in Canada and Canadians living abroad, from diverse backgrounds. All people can use WTC resources and services in a way that works best for them.
What is Equity?