HR Basics
Time Management & Delegation
Effective Feedback
Interviewing Skills
Teams
100
This type of employee is required to punch in and out everyday.
What is Non-Exempt?
100
Minimizing interruptions, learning to say "no", and creating to do lists, are all success tips for effective _________ ?
What is Time Management?
100
These are the two types of effective feedback.
What is positive and constructive?
100
System where Job Requisitions are created.
What is Dayforce?
100
True or False. Teams should be made up of employees with similar Myers-Briggs Type Personalities.
What is False?
200
Pay for hours worked in excess of 40 during a week for Non-Exempt employees.
What is Overtime Pay?
200
True or False. In Eisenhower's box, we learn to delegate tasks that are urgent and important.
What is False?
200
True or False. When delivering effective feedback, always make sure to deliver the constructive before the positive.
What is False?
200
Part of the interview process where candidates are asked about salary, location, availability, and any conflicts of interest.
What is the Phone Screen?
200
This generation is more likely to be motivated by a flexible work schedule, and value time-off vs. money
What are Millennials?
300
Annual vacation allowance for a Full-Time, Exempt employee, with 1 to 5 years of service.
What is 3 weeks?
300
In this style of delegation, you delegate and then display a lack of trust by continually asking what is being done, if it has been completed, or describing exactly how to proceed rather than focusing on the outcome.
What is micromanaging?
300
This is when you help the trainee think things through on their own.
What is Coaching?
300
When interviewing, it is important to remember to Listen 90% of the time and ______ 10% of the time.
What is talk?
300
According to Tuckman's four stages of team formation, this stage is where clashes between employees begin to occur due to different personalities and differences in working styles.
What is storming? Forming, Storming, Norming, Performing
400
Time used when an employee's Time Bank has been fully exhausted and the employee cannot report to work due to personal illness or the illness of a dependent child, parent, spouse or other person residing in the same household.
What is Reserve Sick Bank Time?
400
In Eisenhower's Box, this quadrant contains tasks such as watching television, checking social media, and sorting through junk mail.
What is Not Urgent/Not Important?
400
Body movements, posture, eye-contact, and facial expressions are all examples of this.
What is non-verbal communication?
400
This type of interviewing style looks at past behavior as the best predictor of future performance.
What is behavioral interviewing? For example: "Tell me about a time when...." or "Give me an example of how...."
400
Conflict becomes ___________ , when the employee experiences a difference between expectation and reality.
What is emotional?
500
Under this act, employers are required to categorize employees into Exempt and Non-Exempt.
What is the Fair Labor Standards Act?
500
Name 3 of the 6 key steps when delegating. 200 extra points if you can name all 6.
What is prepare beforehand, clearly define - ensure understanding, establish timeframe, define level of authority, identify checkpoints, debrief
500
"24 hour rule"
What is not giving feedback in anger? Make sure to give yourself time to get your own emotions in check before providing feedback.
500
True or False. While interviewing, it is ok to ask candidates if they have a car, how many children they have, or if they own a house.
What is False? Make sure to avoid questions that directly or indirectly pertain to Age, Race, Religion, Family or Marital Status, Transportation, Physical or Mental Disabilities, etc.
500
When dealing with a difficult team member, you have three options. A) to stay and accept the difficult person's behavior, B) Leave or remove yourself, or C) ____________
What is change attitudes and behaviors (yours)?
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