Pre/Post Trips
What 3 Fluids Should be checked daily?
Oil, Water, Coolant
What could Leafs on the side of the roads be hiding?
drainage, rocks, water run off, steep drop off
How fast should we be driving during trick or treating?
In neighbor hoods be vigilant and stay below the speed limits to avoid people on the roads
What is a Code 7 used for?
signature required residential packages
How many attempts must be made on Signature packages?
3 attempts must be made with door tags scanned and service crossed.
how many times should we check our lights daily?
two times during Pre/Post trips
Who is authorized to call a tow truck?
Only the manager or owner are authorized to call a tow truck. if you decide to call one on your own you are paying the bill.
What happens during leaf season with drivers on the road.
Often times people are driving around looking for the perfect photo opportunity and not paying attention to the cars around them. They stop without warning and are not concerned about the cars behind them.
Acceptable Code 16's
The package was not on the vehicle.
What can happen when a driver fails to actually attempt a delivery or argues with the customer?
The driver can be disqualified from their ability to deliver until curative training is provided or be permanently disqualified by fedex in which your actions resign you from your position.
How many plate lights are required by DOT?
One operational plate light is required by DOT.
How fast can a commercial driver go on the highway?
A commercial driver must obey all posted speed limits.
Drivers on day before and after thanksgiving have to vigilant of what on the side of the road.
more parked cars than usual due to extended family gatherings.
When should a Code 27 be used
A driver should never be using a code 27. all packages should be attempted to be delivered and if not a manager must be notified prior to code use.
How must time off be submitted?
Through paycom and approved by your manager
What do the wear bars on a tire symbolize?
The wear bars on a tire are 4mm and tires needs to be replaced
What do you do on icy driveways?
1 stay out of the driveway and walk it up on the grass or snow.
2 if stuck attempt to use some same
3 call a manager so they can make a decision on what to do
How many attempts should be made on DSR package on Christmas eve?
We should make every attempt possible to deliver this package. to include notifying your manager, calling the customer and re-attempting the delivery at the end of shift.
what does Code 83 mean when used on a holiday?
the business is closed due to the holiday and was not open during regular business hours
Who must submit PTO use for sick time.
The employee must submit a request for PTO use for sick time unless they are physically unable to and then a manager may enter a time request for them.
What tread depth is required to meet DOT standards?
4mm in the front tires and 2 mm in the rear.
Where is it acceptable to leave packages in a snow storm? give three example
Front Door, Package box, Mailroom
What holidays does FEDEX Ground observe in Peak Season?
Thanksgiving and Christmas and New Years,
Code 34 is used for what reason? ?
A business that has varying open days and hours. Must be communicated with BC as to why the code is being used so we can meet service.
Who is responsible to for your payroll deductions?
The employee must submit their own tax schedules and notify Jillian about child support changes.