CONTENT
Where would you modify property taxes within the MyRequest tool?
Modify Property Information
What are the three brand approved advance purchase rate codes?
SSP, SS1 and SBK1
Where can I look up a reservation within Sabre CR?
Manage > Reservations > Search
What does CRS stand for?
Central Reservations System
What system does a property use if they do not have one of our approved property management systems?
MyRequestPlus
How do I update photos on brand.com?
Modify Photos/Videos. (As long as it is taken by our preferred vendors)
If I have SynXis PMS, can I close an individual rate plan?
No, they will have to close the rate category within the PMS.
Where can you do a test sell to check for incorrect rates/inventory?
Manage > Availability > Pricing View
What does OTA stand for?
If there is no FOS or OSD Supervisor available, would you contact for assistance if needed?
Team Lead
Can a property add a photo they took themselves?
No. Unless approved by brand.
What is the minimum room inventory required for the SED (employee rate) rate plan?
2
Setup > Property > Policy Assignment
What does DFO/MFO stand for?
Director/Manager of Franchise Operations
How many hotel brands are currently under the Wyndham umbrella?
20
How can properties update their pet fees?
Modify Property Policies
Is S3A (AAA) a required rate plan and where can you find this information?
Yes, it is. You can find this information in Rate Plan Master in MyPortal.
In Sabre CR, where can you find the Booking.com ID?
Setup > Channels > Code Mapping > Booking.com Direct Connect
What does SRP stand for?
Standard Rate Plan
Where can we find if a rate plan is mandatory?
By checking the Rate Plan Master under the Mandatory tab in MyPortal
What is the name of the MyRequest/OSD trainer?
Lee Deschambault
What rate plan is SRB5 and what is the discount associated with it?
SRB5 is the Wyndham Rewards GoFast and it is 35% off Best Available Rate
Which was the first core brand to go to Sabre CR?
Ramada
What does PMS stand for?
Property Management System
When are we allowed to closed out a property?
Property should be always closed via their PM system. We are only allowed to close during power outages, natural disasters/emergencies and system issues noted by an HTCS agent/case #.