Internet
Mobile
TV and Streaming
Xfinity Home Security Services
Xfinity Home Phone
100

What is the price for both NOW Internet Plans?

$30 and $45

100

What are the three plans for Xfinity Mobile?

Unlimited, Premium Unlimited Line, and By the Gig.

100

What are the packages for TV and Streaming?

TV Core, TV Plus, TV Premium, Sports & News TV and World Soccer Ticket

100

What are the two packages for security?

Smart Home and Home Security

100

What is the price of the Xfinity Home Phone?

The price is approximately between $30 to $40.

200

Name all the Xfinity Internet Plans

300 Mbps, 500 Mbps, 1 Gbps, and 2 Gbps

200

What is the 2 Key features for Premium Unlimited?

Elite Upgrade

Xfinity Call Guard

200

How many hours of Cloud DVR come with the TV PLUS package?

300 hours

200

What is the price of the Xfinity Smart Home?

$10

200

How many countries do we have part of the unlimited plan?

90

300

Provide three key features of the xFi Advanced Gateway

  1. Secure Wireless Network

  2. Secondary Xfinity Hotspot

  3. WiFi Management & Parental Controls

  4. Extended Coverage

  5. High-Speed Internet

  6. Ethernet Connectivity

  7. Phone Line Support

  8. Automatic Updates

300

What is the price for 6 Premium Unlimited Lines and 1 smart watch?

$210

300

What are 2 examples of Cable Add ons?

Premium Channels (Stars, Cinemax, Paramount)

Pay Per View Events

International Channels

Sports Packages

300

What are the benefits of Xfinity Home Security Services?

Keeps your Home Safe

Keeps your home connected

Provides Peace of Mind

Offers 24/7 Professional Monitoring 

Affordable

300

Provide 3 benefits for the Home Phone

  • Caller ID on TV

  • Readable Voicemail

  • Enhanced Call Forwarding

  • Three-Way Calling

  • Anonymous Call Rejection

  • Call Return

  • Speed Dial

  • Do Not Disturb

  • Robocall Blocking with Nomorobo

400

What are three benefits that the Xfinity Internet comes with?

No Contract, Internet Equipment Included, Unlimited Data, Free Mobile Plan for 1 year.

400

What do we need to get from the customer to check the compatibility of their phone? And where can the customer find that?

IMEI 

Settings on the phone, on the box, dialing *#06#

400

What is the price for NOW TV and what does it include?

$20 and 125+ channels with Peacock Premium

400

What are the 3 equipment options for the Xfinity Home Security Plan

Base, Complete and Ultimate

400

What is the price for the battery backup for the Xfinity Home Phone

$65

500

What gateway is used for the 300 mbps?

XB6

500

What are 3 benefits of Xfinity Mobile Plan? 

Access to Xfinity WiFi Hotspots

Mexico and Canada Pass 

Ability to Mix and Match

WiFi PowerBoost

Bring your own phone


500

What is the cost for an additional Xfinity Xumo Box?

$5

500

Provide 2 of the 5 benefits of having a professional installation.

  1. Expert Installation by Trained Technicians

  2. Tailored Placement and Configuration

  3. Seamless Integration with Smart Devices

  4. Hands-On Training

  5. Guaranteed Setup

500

What is 1 of the 2 features customized for Xfinity Home Phone?

New number or transfer

Enhanced 911


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