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100
What TWO things are required to get Digital Premier cable?
DIGITAL STARTER & DIGITAL SET-TOP BOX (DCT)
100
What is the name of our lowest speed internet plan?
ECONOMY INTERNET
100
What are the international plans called?
carefree minutes
100
Name one kind of "Alert Sensor" you can have with xfinityHome?
Door & window sensor Motion sensor Glass Break sensor flood sensor
100
How many triple play bundles are there ?
7
200
True OR False : I don't have to pay HD fee if I have a DVR with no HD TV
FALSE
200
How many emails can one HSI account setup?
7
200
How much is a additional line w/features cost ?
$21.95
200
what code in the billing system is used to track a possible sale?
XHSleadtrack
200
What triple play bundles give you the HD fee included in the price?
HD Preferred, HD Preferred PLUS, HD Premier HD & HD Complete
300
Name 3 exclusive channels ONLY found in digital starter ?
ESPN, MTV, ESPN 2, ABC Family, VH1, TBS, TNT, NESN, Comcast Sportsnet, spike TV
300
True OR False: McAffe security suite is available for customer's subscribing to Comcast internet
FALSE: we offer free ConstantGuard https://constantguard.xfinity.com/
300
What app allows you to text from your home phone?
the connect app
300
True or false: An Internet service provider is NOT required for XHS
False
300
What are the names of the 3 bundles that INCLUDE Xfinity StreamPix?
HD Preferred PLUS XF, HD Premier & HD Complete
400
What are the only TWO ways a cable only customer can get Turner Classic Movies (TCM)?
add on Sports and Entertainment package or the digital premier package
400
what is the monthly charge for Internet Essentials and what is the speed of the internet?
$9.95 per month and 5/1
400
What are two optional features for CDV?
Call waiting and Voicemail
400
What are the two names of our XH packages?
Xfinity Home Secure and Xfinity Home Control
400
What bundle includes Digital starter, performance internet, DCT or HD box, Starz and unlimited calling ? and what's the EDLP of that package?
What is HD preferred XF and $170.49
500
What packages INCLUDE channels ABC, FOX, CBS & NBC
Limited basic, digital economy & Digital starter
500
What is the speed of performance starter and what service is required to get this package?
6/1 Performance starter is a stand alone product
500
TRUE or FALSE: A customer can change the first name on the directory listing ?
True
500
Monthly packages range from ?
$19.95 - $49.95 XFINITY Home - Control 150 $19.95 , XFINITY Home - Secure 300 (formerly known as Preferred) $39.95 , XFINITY Home - Secure 350 (formerly known as Premier) $49.95 PRD1312
500
Tell me the 9 things included in the HD complete bundle?
DIGITAL STARTER, DIGITAL PREMIER, STREAMPIX, TMC, 1 DVR, UP TO 3 HD A/OS, BLAST, D3 EMTA/WG AND CDV UNLIMITED
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