Xfinity Mobile Plans
What are the three mobile plans offered by Xfinity Mobile?
Unlimited, Premium Unlimited, and By the Gig.
A customer wants 2 lines with Premium Unlimited. What would the total monthly cost be?
First line: $50
Second line: $30
Total: $80 per month.
This mobile plan includes up to 30GB of premium data per line per month, but speeds may slow during congestion after that.
Unlimited Plan
This prepaid mobile service from Xfinity costs $25 per month per line, and taxes and fees are already included.
NOW Mobile
This program allows customers to send in their old phone to receive credit toward purchasing a new device.
Xfinity Mobile Trade-In Program
What is the main difference between Unlimited and Premium Unlimited?
Premium Unlimited offers faster speeds, Elite upgrade, International roaming, Price and Call Guard
A customer chooses the Unlimited Plan with 3 lines. What will the total monthly cost be?
First line: $40
Additional lines: $20 each
$40 + $20 + $20 = $80 per month.
This plan offers up to 100GB of premium data per line per month with higher priority data before any slowdowns.
Premium Unlimited Plan
NOW Mobile includes unlimited talk, text, and about ____ high-speed data before speeds may slow during busy times.
20GB of high-speed data
This type of device promotion means the phone is offered at no additional cost, but the customer still needs to pay ____
the sales tax
A customer watches Netflix and YouTube daily on their phone. Which plan should you recommend?
Premium Unlimited. 100GB
A customer uses 3 GB of data on the By the Gig plan. How much would they pay for data that month?
$20 per GB × 3 GB = $60 for the month.
All Xfinity Mobile plans include this type of coverage across the country.
Nationwide 5G coverage
This feature allows customers to connect to millions of secure locations to help save their mobile data.
Xfinity Wi-Fi hotspots
This small removable card is inserted into a phone to connect it to the mobile network and store the customer’s phone number.
a Nano SIM
A customer wants to save money and uses very little data. Which plan should you suggest?
By the Gig.
A customer has 4 lines on the Unlimited plan. Calculate the total monthly cost.
First line: $40
3 additional lines: $20 each
$40 + $60 = $100 per month.
This feature allows customers to use their current phone as long as it works with the network.
Bring Your Own Compatible Device?
Customers must have one of these two services in order to be eligible for NOW Mobile.
Xfinity Internet or NOW Internet
This type of SIM is embedded inside the phone and allows customers to activate service digitally without inserting a physical card.
E-SIM
Which plan offers faster speeds and no deprioritization during congestion?
Premium Unlimited.
What would the cost be if the customer wants the first line to be unlimited, second line premium unlimited?
$70
These two plans include unlimited calling to Mexico and Canada at no extra cost
Unlimited and Premium Unlimited
If a customer has 3 NOW Mobile lines, approximately how much will the total monthly cost be?
$75 per month
25+25+25=$75
What is an IMEI number
This 15-digit number that starts with 35 assisting us with checking the compatibility of the device