Enumerate the Xfinity Video Packages that Comcast offers (in order).
Limite Basic
Digital Economy
Digital Starter
Digital Preferred
Digital Preferred Plus
Digital Premier
100
What is included in Constant Guard?
Norton Security Suite, Password protection, and Identity Guard
100
What is the plan for international calling?
Care Free Minutes Plan
100
What are the 2 Xfinity Voice packages? And enumerate the differences.
Unlimited Voice and Local with More.
Differences: with local with more $0.05 /minute for long distance callss, $3.95 /month/line for voicemail, $2.95 /month/line for text messaging. with Unli Voice everything is included
100
How much is a Digital Transport Adapter (DTA) box?
$1.99
200
Enumerate the 5 Premium Channels
HBO, Starz, Showtime, Cinemax, The Movie Channel (TMC)
200
How many e-mails can we create and what is the storage capacity for each?
7 e-mails with 10GB storage capacity
200
How much is the the voicemail charge for Local with More?
$3.95 /month/line
200
Enumerate the Xfinity Triple Play Bundles in order.
Everyday XF
Digital Starter XF
Digital Preferred XF
HD Preferred XF
HD Preferred Plus XF
HD Premier XF
HD Complete XF
200
What are the different Set-Top Boxes (STB) that Comcast offers?
DCT (Digital Cable Tuner), HD Box, HDDVR Box, Any Room DVR Box, X1 Any Room DVR
300
This package allows you to watch more sports channelss as part of the service.
Sports Entertainment Package
300
Enumerate the Xfinity Internet packages that Comcast offers (in order).
How much is the breakdown for the HD DVR? And how much is the HDDVR box as an additional box to the package?
HD is $9.95; DVR service is $8.00, HDDVR box is $17.95
400
What is the difference between Video on Demand and Xfinity Streampix?
Video on Demand allos you to watch current movies or series; while Xfinity Streampix allows you to watch past movies or series
400
What is the modem requirement of Extreme 305?
Ciena 3931
400
Name at least from the 12 popular call features of Xfinity Voice.
Call Waiting
Caller ID
Caller ID with Call Waiting
Call Screening
Call Forwarding
Call Forwarding Selective
Call Return
3 Way Call
Anonymous Call Rejection
Repeat Dialing
Speed Dial
Call ID Blocking
400
What is the cheapest XF Triple Play Bundle that Comcast offers? What does it include?
Every Day XF Triple Play: Digital Economy for Video, Economy HSI, Local with More CDV, SD Box (DCT)
400
What is the difference of an Anyroom DVR to an HDDVR? And the difference of an X1 Anyroom DVR to an Anyroom DVR?
Anyroom DVR vs HDDVR: with anyroom dvr you can share sd and hd recording with other stb and watch a recording, pause and finish it using the next box.
X1 Anyroom DVR vs HDDVR: with X1 anyroom dvr you can record 4 while watching 1 live; with HDDVR you can record 1 while watching 1 live or record 2 while watching 1 recording.
500
What are the requirements in order for the customer to have the 3D service of Comcast?
3D capable HDTV with compatible 3D glasses connected with an HDMI
Xfinity Digital TV with HD service and a qualifying HD Box
500
What is the download and upload speed of Blast?
50 Mbps dowload and 20 Mbps
500
This Xfinity voice feature application allows you to make outgoing calls using your home phone number and provides 4 additional phone numbers; as well as send text messages and listen to voicemails but using your ipod, smartphones and andriods.
Voice2Go
500
What are the differences of an HD Preferred XF and an HD Preferred Plus XF Bundle?
Premium channels: HD Preferred has Xfinity Streampix and Starz, HD Preferred Plus has Starz and HBO
Internet: HD Preferred has Performace Internet while HD Preferred Plus has Blast
500
What are the differences of a DTA and a DCT?
DTA: small box, no IPG, no access to PPV and VOD, can't have Premium channelsss, no parental control
DCT: big box, with IPG, access to PPV and VOD, can have Premium channels, with parental control