Amazon
A scheduling priority where the customer has not pre-selected a delivery date or time window.
What is NSD or Not Scheduled Delivery Priority.
Orders will book prescheduled with the Expected Delivery Date (EDD) if delivering under how many miles?
What is 75 miles.
______ Cabinetry manufactures three nationally recognized cabinetry brands Merillat, QualityCabinets, and KraftMaid.
What is Masco.
Peloton accessories are shipped directly to the customer from Peloton via _____.
On the Shipment Management screen, this field contains the location/person the order is being delivered to.
What is Consignee.
A Manual Pre-Call note used when the XPO rep is able to leave a VM for the customer to call back and schedule the delivery.
What is Success-Message-Left.
Pre-calls will be completed manually by the XPO Customer Care at minimum ___ hours prior to delivery.
What is 24 hours.
_____ is the largest bedding manufacturer in North America.
What is Serta Simmons
Bike or Tread deliveries are booked with this priority.
What is White Glove.
This DMS section displays the dates and times of each chain of custody record of the shipment.
What is the History tab.
Amazon customers can have their shipment delivered without a signature with Amazon’s approval. Also known as a ring and run delivery.
What is Signature Release or Porch delivery.
The ________ and Lowes are specific on their receiving hours and inbounds days
What is Home Depot.
Serta Delivery Priorities include how many delivery attempts?
What is 2 delivery attempts.
Canadian delivery days of service for Peloton.
What is Tuesday to Saturday.
This section is used to notate certain activities or issues with a shipment.
What is the Exceptions tab.
What is the cut off time for next day delivery?
What is 3:00PM.
JELD-WEN will follow the current scheduling capacity by _______ for each LMH.
What is Zip Code.
For Serta orders in RAP status and the customer cancels prior to an attempted delivery, place the order in SIT status and ____ priority.
What is Return to Seller.
Hawaii, Alaska, and Puerto Rico deliveries are handled by the _____.
What is the National Assembly Team.
The top header information of an order displays the priority of the shipment, status code, and _____.
What is the Shipment Number.
Jobs should be in this status to be rescheduled.
What is SIT status.
The total number of pieces being delivered and the _______ is located in the Product Details tab.
What is Customer Reference Number.
Within ___ minutes after a KraftMaid delivery completion, the customer will receive a Quality Service call.
What is 15 minutes.
Peloton exchanges are entered by this team.
What is the Mumbai Task Team.
An NSN status code that means Dispatched.
What is OPN.