YRB | CLUB
Can clients share a membership?
No- they can only share minute packages
What is Year Round Browns Standard of cleanliness?
Insanely clean
In order to get the GL discount, how long is the Great Life membership contract?
12 months
On average, how many ounces of lotion does a customer use each time they tan?
.05 ounces
Match the correct session type or solution:
a shade of bronzer that lasts between 2-3 days
Light
If a customer upgrades their tanning membership, what benefits do they get?
a. nothing b. L2->L3 gets 55 lotion credit, 1 L4, 1 ST and 1 Sauna C. L3->L4 gets $85, 1-L5, 1 ST, 1-Sauna, Free eyewear and free water with every visit d. Both b and c
D, both answers B and C are correct.
How many YRB locations are there in South Dakota?
Where are they?
10
6-sf, 1-verm, 1-ykn, 1-wtrtown, 1-brkngs
How does the YRB & GL $10 monthly discount work?
a. customer can get $10 either YRB or GL with an active mem, however, not at both.
b. customer can get $10 off a month at both with active mem.
c. can only get $10 off at GL.
d. can only get $10 off at YRB.
A, they can do $10 off either at YRB or GL but not at both. Have to have active mem.
What are some reasons you should buy lotion online?
a. old/damaged
b. lotion company doesnt sell lotions direct/online
c. online products are counterfeit and contaminated
d. all of the above
all of the above are true
How much is a Single Session Double Dip + SF + LB
$45
What are the savings when comparing 30-day unlimited L3 and L3 membership
what items are you to go over with a new customer?
new client form, salon tour, advise on tanning goals and suggest tanning plan, sell package and lotion to customer
When does a GL CLUB member receive their first member discount
Their first EFT - not their charges in the salon.
What happens when an individual does wear lotion while tanning?
a. skin will become dry
b. skin exfoliates quicker
c. skin will reflect portions of UV light
d. all of the above
How much is an All-Inclusive Unlimited Spray Tan Membership?
$59.95 + Tax = $63.85
What are 5 reasons a club member would freeze for $5 per month vs. cancelling
grandfathered pricing, 50% single sessions
20% products, accrues stay and save discounts
redeem money spent on products upon return
If a client comes in and is red or pink from tanning, when should they tan next?
when their pink/redness has diminished before resuming tanning.
Before you can sell a GL membership, you have to confirm what?
Their active membership status with Great Life
If you sell a tingle lotion, what are you required to memo on the clients account
**purchased tingle lotion** Clean bed twice
How long would you recommend a client should wait after doing a spray for them to shower or perspire?
4-6 hours
If a customer purchases a club membership on March 1st, when would the customer be eligible to submit a cancellation form?
Any time after April 1st
What is YRB's Vision statement?
Promoting the beauty and wellness benefits of the sun through a clean and friendly experience
When can a GL member who started on 5/15/22 downgrade their membership for the first time?
Any time after 6/1/2022
if YRB is having a 30% lotion sale, what discount does a YRB club member receive?
the best available discount
What products does a client need to cocktail tan?
primer, double dip approved tanning lotion, and tan extender.