Cat 1
Cat 2
Cat 3
Cat 4
Cat 5
100

What is the distance required to be maintained from the assigned 1:1

6 feet

100

What is the procedure done when leaving an area for an escort.

Rolling Headcount

100

Where can a youth find the Client's Rights Handbook.

Outside the bedroom by the doors, or provided by case manager. 

100

What does NSLP Stands for?

National School Lunch Program (NSLP)

100

What is the timeframe for the initial assessment with the clinicians and case manager with the youth?

With the first 24 hours after arrival. 

200

How many outing per month are the youth allowed to attend to? Do medical or religious outings count?

One per month. Medical or religious outings do not count towards recreational outings. 

200

How much time do we have to submit an IR?

24 hrs.

200

How many hours a week is a child permitted to have screen time. 

No more than 6 hours a week.

200

What is the rapid intake process?

The medical staff completes the rapid intake process to obtain the youth's medical history and complete a physical examination or nursing assessment. 

200

What are the levels of supervision?

General Supervision, Close Observation, High Risk 1:1

300

Are the children allowed to do chores? Explain. 

Child Chores Policy establishes guidelines for voluntary chores by the children in care. Children in care at SWK UM programs are assigned individual chores that include a fair rotation of responsibilities and promote independent living skills

300

What are the categories when submitting an Incident Report (IR)?

Informational, Inappropriate Behavior, Missed Meal, Medical, Destruction of Property, Other

300

What are the categories of the high-risk elevated supervision forms?

Behavior, Emotions/Mood, Self-Harm, Suicide Related, Case Status, Run Risk, Medical, PSA

300

What items are under the 1:1 Suicidal ideation - "prohibited items checklist"

Pencils/pens/markers, Scissors, Plastic bags, staples/paper clips, Glue, razors, Kitchen utensils, objects with sharp edges, yarn/string, glass/metal items. 

300

How often can children receive phone calls?

All children are offered a minimum of 50 minutes of video call time Monday - Friday, and 45-minute calls on Saturday, Sunday, holidays, and birthdays.

Also available during any crisis.

400

What are the different ratios? During the day? During Sleeping Hours? During Outings? During Influx?

1:8 During wake hours, 1:12 during sleeping hours, 1:6 During outing. During influx 1:10 or 1:16 upon program directors' approval. 

400

What is ETO stands for and what is it use for?

Efforts To Outcomes (ETO) is database used by SWK to maintain electronic records of unaccompanied minors in care.


400

What does the acronym BMS stand for? What are the 3 categories in the BMS? 

(BMS) Behavioral Management System, and the three categories are Initial, Repeated, and Severe/Ongoing. 

400

Can a YCW take pictures of the youth in care?

Yes, Children need to fill out a "Photograph Request form". Designated program staff are assigned and instant camera to take photos. Only individual photos with the exception of siblings or mother/father. Especial events include but not limited to: Dances, Athletic events, Talent Shows, Award Ceremonies, Birthdays, Acculturation events, Academic events. 

400

What are the steps for the PDP Process? In order. 

1. Coaching for success

2. Verbal Warning

3.Written Counseling

4. Decision Day

5.Termination. 

500

Mention at 3-5 Childrens Rights:

1-To be treated with respect and Dignity, 2-To not be subject to: Verbal emotional abuse, Neglect, Sexual Abuse... Etc. 3-The right of personal care, hygiene, and grooming supplies, 4-to be treated with fairness without discrimination, 5-Children have the right to keep personal property if it is not harmful or disruptive to others. and many more. 

500

What is the "Verbal Escalation Continuum? what is it use for?

The Verbal Escalation Continuum helps you recognize behaviors at the defensive level and identify the de-escalation strategies to use for each stage. 

Stages include: Questioning, Refusal, Release, Intimidation, Tension Reduction. 

500

What are the Crisis Development/behavior levels and their respective attitudes/approaches.

1. Anxiety - 1. Supportive

2. Defensive - 2. Directive

3.Risk Behavior - 3. Safety Interventions

4.Tension Reduction - 4. Therapeutic Rapport

500

Can we conduct a Search or inspection? Explain. 

Upon reasonable suspicion, Southwest Key Programs conducts property searches and inspections of the physical facility and premises, including general common use areas, children's rooms, belongings, and facility parking lots within the facility premises in support of this policy's purpose and in accordance with state and ORR guidelines.

The Program Director (PD) or Assistant Program Director (APD) must approve all property searches and inspections.

500

Communication Skills: What are the three types of communication skills and their concepts. 

Hint: example - Verbal communication...

Verbal Communication- Communicate clearly and respectfully.

Paraverbal communication- This includes: Tone, Volume, and Rhythm of speech. This relates to the way you say things and does not include the words you use. 

Nonverbal communication- Personal space, Body Language, Communication through touch, Listening with empathy. 

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