A sales rep starts earning commision once they hit ____k
12k
If I need to call out sick, I must text/ping Amanda by _______
7:30am EST
What are 2 features that Yelp Restaurants offers?
Yelp Reservations and Yelp Waitlist
How do you now find an advertiser/competitor page?
On the opp in SFDC under "More" --> "Advertiser profiles"
If someone signs up for a $5/day + UP + VL, how many comp points do you get for that sale?
1.725
An account must be marked as ___ eligible in order to open a opportunity
RASS eligible
How many days in advance do you need to submit PTO?
14 business days (2 weeks)
True or false? We are partnered with DoorDash & Uber Eats?
False. We are partnered with Uber Eats, but not with Door Dash
In what tab in the BOA do you find Keyword blocking & boosting?
The Yelp Ads tab
When a DM receives a CC error what are the two codes and what do they mean?
201 or 101. 201 is either prepaid cards, or insufficient funds and 101 is a zip code or other card entered mistake
To qualify for compensation on a hustle, a Sales Rep must be the Yelpitory owner and must have logged activity within how many days prior to program start?
14 business days
How many accounts should you be bringing in a week? (Not including replacing pitched accounts)
50
Which two HUGE services are Yelp integrated with that is used by almost everyone?
Apple maps and Alexa
What must a business owner have to change their business name or edit their address on their existing Yelp page?
A website, social media page or google listing that has the change they want to make visible.
Bobby the AE sold a DM back at the start of May - he has been working on his RRTs and has been making sure his closing language is correct.
However, he gets a Make Good approval in June. The DM gets $200 back, because he was told he wouldn't be billed until June 1 but got a bill May 12th. What did Bobby forget to explain?
The Billing Threshold
True or false:
If the account is sold with BOOST, but is not BOOST eligible when the opportunity is created, CPC comp will be reduced by 50%
TRUE
What is the minimum amount of emails you should send a day?
30
Why should business owners care about RAQ?
It will pay dividends for their business down the road, and businesses will get more leads if messaging is enabled
Two part question: 1. What percentage do you need to be above for your 3T (trailing 3 months) in order to not be placed on a PIP?
2. If a rep has a 20k quota and closed: Jan- 9k, Feb 12k, what does this rep need to close in March in order to not go on a PIP in April?
1. 60% or higher
2. 15k
1. What is the main graph you are allowed to show of a current advertiser?
2. What must you do in order to show this to a DM/NDM?
The performance summary graph
Email it and copy Amanda on the email
An AE will be awarded 50% comp on an inbound opportunity if one is opened if:
AE has an open opportunity and activity logged within the last 14 business days
How long should it take for you to respond to a ping (if not on a call or on break) ?
5 minutes
Where can you find the # of followers a business has for their Yelp Connect?
Under the details section of opp - where it says Audience
How many US States has Claude been to?
11
What is the % threshold you must not drop below for RRTS to not receive clawbacks, then define what a clawback is
5%, a clawback is when you owe Yelp $