Yelp Statistics
Yelp for Consumers
Yelp For Business Owners
Sales Process
Other
100
Yelp had this many total reviews in Q3?
What is 115 million?
100
This feature on the Yelp mobile app broadcast your location to all of your friends on Yelp. You can even get an offer from the business by using it.
What is the Yelp Check-In feature?
100
These are defined as measurable actions that a user has taken beyond viewing the Yelp business page and include things like mobile calls, check-ins, directions and map views, and website clicks.
What are "customer leads"?
100
This is the minimum amount of time that we expect a quality conversation to last.
What is 3 minutes?
100
How long should a call with an NDM be at least?
3 minutes
200
This is the percentage of Yelp searches that are happening on mobile devices across the globe.
What is 74%?
200
You can earn this royal title by having the most check-ins at a business on Yelp.
What is "Duke" or "Duchess"
200
I'm not in front of a computer but want to respond to a review or check out my business' traffic on my Yelp BOA. I can download this to do so.
What is Yelp's Mobile App for Business Owners?
200
How many appointments are you suppose to set a day?
What is 3 appointments
200
What are 2 pieces of value you can add on an open call?
stats, their yelp page, content from a website, social media, competitors
300
According to Nielsen, nearly 85% make a purchase within what duration of time?
What is a week?
300
Purchasing one of these cash for cash vouchers can save you big bucks on new businesses on Yelp.
What is a "Yelp Deal"?
300
This is what you would tell a business owner to do if he/she thinks a review might be in violation of Yelp's terms of service.
What is flag the review?
300
After the DM has agreed to set an appointment with you, this is the part where you ask questions to help identify a need and get the DM excited to show up for your appointment.
What is pre-qualifying?
300
what is the most reviewed category?
What is shopping?
400
According to Nielsen, Yelp advertisers reported averaging more than _____ in revenue each month from an average of about $300.00 monthly advertising in spend
What is $1,000.00
400
Keep contributing lots of high quality content to Yelp, and a user could earn this badge on their profile and get exclusive invites to events with other Yelp community members.
What is "Elite"
400
This is the URL that business owners use to login to Yelp For Business Owners
What is biz.yelp.com/login?
400
There are four stages of the sales process
Vetting, Open Call, Appointment Setting, Pitching/Closing
400
These are the 3 main features of Yelp Ads.
What are Exposure, conversion, tracking.
500
Yelp users like to rave more than complain. This is the percentage of Yelp reviews that are 5 Stars.
What is 46%?
500
These are 3 of the many things you can find out about a Yelp user by looking at their Yelp Profile.
What are reviews written, badges, friends, rating distribution, home town, how long they've been on Yelp, What categories, when they're not Yelping...?
500
What are 2 things a business owner can do in their FBOA?
add photos, add/ edit biz info, specialties, history, respond to reviewers, monitor traffic, add menu/ services
500
What are 3 out of the 5 total metrics you will be held to?
2 hour talk time, 10 3+ calls, 8 dms , 3appts, 1 pitch
500
the 3 parts of the objection handling triangle
What is ask for appointment, ask a question, value statement
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