Any instruction given to a client is referred to as a?
Demand
Any request
Mand
When do you use a case management note?
Anytime the client is not physically present during a case management activity, supervision, or service collaboration opportunity
What is our phone policy while providing direct contact?
Phones are not allowed to be used/displayed, unless contacting your manager or supervisor for support
What is the deadline for entering your schedule in Central Reach and emailing your case management checklist to your manager and supervisor?
Thursdays by 8pm
The event that occurred immediately before a behavior is referred to as?
Antecedent
The form of assistance used to support a client in completing a task
Prompt
When do you use a direct contact note?
Any time the client is physically present
When should data be collected and recorded?
At EVERY direct contact session and after each direct contact session
Whose approval MUST you have for all case management?
Engagement Manager & Clinical Supervisor
An item that is used to "reward" a behavior, based on a child's preferences in order to increase the power of the item, when given
Reinforcer
Any time a client does not follow or respond to a known instruction or demand
Non-compliance
If you experience any issues when entering data, entering appointments, converting notes, etc. on Central Reach, what do you do?
Submit a support ticket ASAP
What type of data must always be recorded and entered after any direct contact session?
Behavior Data
What is the dress code policy?
Work t shirts, appropriate bottoms, closed toed shoes
This is the treatment plan that outlines the goals and objectives for each of our clients
Individualized Service Plan (ISP)
The demand or directive given to a client in order to obtain a specific response
Discriminative Stimulus / SD
How often must you convert your events/notes in Central Reach?
Everyday
What should you do if a parent/guardian asks a question you do not know the answer to?
Inform them you will discuss it with your clinical team and get back to them ASAP
Before collaborating with any of your client’s service providers, what form must be completed?
Authorization to release/disclose confidential information
Prompting correct responses before the client has the opportunity to emit an error/incorrect response is referred to as?
Errorless teaching
The ability to learn a skill in one context, and then demonstrate maintenance of that skill across other contexts (different settings/different people)
Generalization
What do you add under the 'admin note' section when entering events/appointments?
Direct Contact or Case Management
When you are using a direct contact note, what must you always have attached?
Data Graphs
If you do not meet your 35 billable hour expectation, what form MUST you complete and turn in to your supervisor?
Hours Accountability Form