Trevor has been having a hard time listening all day long and just got his 3rd strike. What should happen for getting a third strike?
What is a write up?
Which of these would not be appropriate for work: khakis, black pants, leggings, or dolphin shorts?
What are leggings and dolphin shorts?
A child says something disrespectful to you. Which should determine the consequence: how personally offended you feel, or the behavior itself?
What is the behavior itself?
You're in ratio with your group and have a question for the office. You don't see any office staff nearby. What should you do?
What is use the walkie to contact the office?
Your group is transitioning from one location to another. What is one thing staff should make sure is current before moving on?
What is the location board?
After several reminders during an activity, a child is told, “If you continue doing that after we've asked you to stop, you'll receive a strike.” The child stops and appropriately rejoins the activity. What step of the behavior-management process has now occurred?
What is a warning?
Black pants, khakis, or workplace-appropriate shorts are already covered. What are the two things not yet listed that complete the basic Y childcare dress code?
What are a Y shirt and closed-toed shoes?
A child is being corrected for inappropriate behavior. Several other children begin asking, “What did they do?” and “Are they getting a strike?” How much information do those children need about the situation?
What is none?
A child who attends both AM and PM receives a write-up in the morning. They have a great rest of AM care, and their parent won't be there until PM pickup. Before the AM shift ends, what still needs to happen?
What is let the office know about the write-up so PM can have it signed at pickup?
It’s getting toward the end of PM care, numbers are getting lower, and groups are beginning to wind down. The office has assigned PM groups a rotating end-of-day responsibility. What is one area the assigned group needs to make sure is taken care of before leaving?
What is clean the kitchen and dishes?
Jimmy has 2 write ups already and is about to get his third, what does this mean for Jimmy, and what should you do?
What is notify the office a conference form is needed?
It's getting colder and you want to wear a regular long-sleeve shirt to work. How can you wear it while still following dress code indoors?
What is wearing the Y shirt over it?
Billy has been struggling to listen all day long and keeps on doing other things that are irritating you, you begin to talk aloud to another councilor about your frustrations about the kid. What should you do instead?
What is ask your other councilor to step in, don’t show frustrations and don’t say anything towards that friend(s)?
A child is being picked up early, and you need the office to confirm whether the person who arrived is authorized to pick them up. What should you ask the office on the walkie?
What is “Office, I have a pickup question. Can you switch to Channel 10?”
It’s Friday at the end of your shift and you realize your curriculum tracker is only partially filled out. You remember what your group did on the missing days, whether they read or not, and the feedback from the activities. What should you do?
What is complete the missing days and turn in the tracker?
At 4:00, a child receives a behavior write-up after earning three strikes. At 4:45, the child repeats behavior that legitimately resulted in a strike earlier. A counselor says, “There's no point in tracking it now. They've already gotten their write-up for today.” Which part of the counselor's statement is correct?
What is none of it?
You're wearing a Y shirt, black pants, and closed-toed shoes, but have a regular hoodie or jacket over your Y shirt while working inside. What needs to change?
What is taking off the hoodie or jacket?
A coworker does something during the shift that frustrates you. You tell another staff member about it because you want to know if they agree with you. What have you most likely started instead of resolving the problem?
What is gossip?
While on the walkie, you and another staff member start joking back and forth about something that happened earlier. No private information is being shared, but children, families, and other staff can hear the conversation. What should you do?
What is end the conversation and keep the walkie professional and work-related?
A child asks to use their computer for homework. They've been working for several minutes, but their screen is turned away from staff and you can't clearly tell whether they're doing homework or playing a game. What should staff have them do to continue using the computer?
What is turn their screen toward staff so their work can be monitored?
Two children argue during a game. One calls the other a name and receives a warning. The second child responds by intentionally punching the first. A counselor gives that child the same warning because neither child had any previous strikes. Which detail matters most when determining whether the counselor responded correctly?
What is the severity or nature of the behavior?
It's freezing outside and your group is heading outdoors. The only coat you brought completely covers your Y shirt and doesn't have a Y logo. What should you do?
What is wear the coat?
A child has been disrespectful to you several times. Later, they break a rule that normally warrants a warning. You're still frustrated from the earlier interactions and feel they've “had enough chances.” What should determine what happens next?
What are the behavior and our normal expectations?
You need to send a Sling message about something that could affect more than one shift. You normally communicate with one particular office staff member and know they'll probably see it. Who should receive the message?
Who are all office staff?
Your group is ready to leave a room. The floor looks okay but still has a little mess, and the tables are cleared of toys but still have beads and glitter on them. What should staff have the kids do before transitioning?
What is help fully clean and reset the location before leaving?