Member Survey
We surveyed members from this many branches
6
Shawn likes these kids on analogies
Football Analogies
The promotion we are offering when we reopen
First bi-weekly payment free
The most famous YTR guest/member
Justin Bieber
This group sings the YMCA song
N.P.S stands for
Net Promoter Score
I.E.I stands for
Interaction, Experience, Impact
Retention offer when we reopen
Adult focused giveaway (any good ideas?)
This YTR branch currently has the most members
ARK
The lead of the hit show Yellowstone
Kevin Costner
We want our members to feel this way when they are greeted entering our buildings
Like an old friend
2 things to you should do to interact with a member
Say their name, ask an open ended question
The 2 things all prospective members should be asked
To join, a referral
The 3 Rivers that make up our Y name
Speed, Grand, Avon
Name 1 Halftime performer from this years Superbowl
Dr.Dre, Eminem, Snoop Dogg, Kendrick Lamar & Mary J. Blige
Our members scored us the highest during this timeframe
Early morning (6:30-8:30am)
This strategic pillar was highlighted in this work
A catalyst for a healthy and connected community
YTR's February Membership Goal
718
Our Y has a partnership with this Professional Canadian Team
Guelph Nighthawks
This Toronto sports franchise won it's first championship in 2019
The Toronto Raptors
YTR's N.P.S
58
The 5 key supporting behaviours for our IEI work
Curious, Kind, Empathetic, Humble, Hungry
The 6 things that need to be collected on a tour card
Name, Address, Phone Number, Email, # of interested members, Program Interest
J.A.I.D.E stands for
Justice, Access, Inclusion, Diversity, Equity
Billboard recently released that this 2019 song is now the biggest #1 song of all-time usurping the 1960 chart-topping hit “The Twist”. Hint: it was released by a Canadian Artist
The Weeknd - Blinding Lights