Scene+
What Travel company does scene partner with?
Expedia
Hold on CAD cheque from CAD FI
5 days (4 including day of deposit)
Whats the early morning sign
Sign Board facing door=safe
How many CARS for LOC unsecured
50,000
How many CARS for a packaged account.
100,000 CARS
Can customer earn Scene points if they have a GT account
yes
HOLD ON USD CHEQUE from the US
20 days(19 including day of deposit)
What is the weighting % for CARS on scorecard
CEA 20%
FA/SFA 50%
What are the 4 service basics(double points if you can tell what the weighting % on your scorecard)
Friendly, willing to assist, professional and efficient (25%)
Name the 3 places you can access the complaint tracker
FFT and Sales builder link and customer profile
How many scene points to do you earn when you use AMEX @ FOODLAND per 1$
6 points
OH NO CRU is down....what are your top and bottom cash limits
1000 top 1000 bottom
Who is our CDIC in Branch expert(Branch Ready Reference in Bathroom)
George
Who is our First Aid attendants
Val and Brittany
What is the limit a CEA can sign a draft with an appointed officer.
under 100,000
What app can customer link to scene to earn more points when shopping
Rakuten
What does NSF stand for
who is our anti-money laundering compliance officer (AMLCO) (branch ready Reference bathroom)
George
What is our current PULSE goal (double the points on what the weighting % is for CPULSE)
65.4%(CEA 30% FA/SFA 10%)
What are the fees on the following accounts Basic Bank Account, Basic Plus Bank Account, Preferred Package, Ultimate Package
BB-3.95
BB Plus -11.95
Preferred-16.95
Ultimate 30.95
Name 3 of 7 Scotiabank Credit products that earn Scene points
How do you activate the robbery function on the CRU
ALT + PAUSE
Credit Cards are kept for how many days until they are destoyed
60 days
3 things to start prospective profile
Name, Address, phone #
What is our Branch cash holding Limit
320K