Ver easy
What TRIC stands for?
Transparency , Respect , Integrity , Courage
True or false: L'Oréal sells personal data to other companies
false
An employee accidentally sends an email containing sensitive personal data to the wrong recipient. What should the employee do?
The employee should immediately notify their manager and the Data Privacy Officer, take steps to mitigate the impact (such as requesting the recipient to delete the email), and follow the company's incident response procedures for data breaches.
You find an external USB with company files. What do you do?
Give it to IT or your manager immediately
what are (SPEAK UP) guidelines?
CONFIDENTIALITY - PROTECTION - EQUAL TREATMENT - ACCOUNTABILITY
It’s acceptable to exaggerate product performance if it’s for a positive message?
False
How is “Transparency” defined at L’Oréal?
a) Sharing all information without exception
b) Being sincere and justifying actions
c) Reporting only positive outcomes to preserve morale
d) Explaining decisions only when requested by leadership
b) Being sincere and justifying actions
What does L’Oréal’s “Share & Care” program focus on?
Protection, Health, Balance, and Workplace
What year did L'Oréal cease testing products on animals?
1989
What should employees do if they witness disrespectful behavior in the workplace?
Employees should report any instances of disrespectful behavior to their manager, HR department, our ethics correspondent or Speak up website
what are 5 ways of bullying ?
1- physical abuse 2- verbal abuse 3- humiliating someone in front of others 4- physical isolation 5- emotional isolation (silent treatment) 6- name calling
Name three types of diversity we aim to respect in our communications.
Ethnicity, gender, age — or any other diversity such as religion, social background.
Which principle emphasizes the need to be sincere and justify actions?
Transparency
what does equity mean in a workplace context and how is it different from equality?
equality means giving everyone the same resources or opportunities.
equity means giving each person what they need to reach equal outcomes, acknowledging that people start from different places, not one size fits all.
What does L'Oréal do if there is a proven or strongly suspected risk with an ingredient?
They will stop using it, whatever the cost.
Whose responsibility is it to ensure a safe and healthy work environment at L'Oréal?
Every employee
Responsible use of technology means:
A. Using AI to replace human judgment
B. Ensuring fairness, privacy, and transparency
C. Automating decisions without oversight
B. Ensuring fairness, privacy, and transparency
What do we mean by sensitive information ?
This includes any information related to biometric data (iris scan, fingerprint, voiceprint, or scan of hand or face geometry), health data, genetic data, ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership.
what are 7 types of discrimination ?
gender, gender identity, sexual orientation, disability, age, political or philosophical opinions, religion, union membership, ethnic, social, cultural or national origin
I'm a part time influencer who works at L'Oréal, can i review the company products on my personal account as a customer ?
no
What is a key elements in building consumers’ trust according to L’Oréal?
Product safety and quality
How does L'Oréal ensure that its suppliers adhere to its ethical and human rights standards?
L’Oréal carries out several hundred audits every year to ensure its suppliers respect its ethical and human rights standards.
An employee, in an effort to protect L'Oréal's reputation, makes untrue statements about a competitor's product. what are the 2 ethical principals this situation hits ?
Transparency and integrity
When an employee feels safe to express ideas, raise concerns, and admit mistakes without fear of ridicule or punishment — what is this concept called?
Psychological Safety