Sales Objections
Kia Knowledge
KNOW YOUR TEAM
YAG
Sales!
100

I know i can get more for my trade in if i sell it on my own.

I completely understand, do you know you save money on taxes trading your vehicle in on the car you're planning to purchase?

100

How many 2027 Telluride allocations did we get on the first drop?

14

100

What position did Donnie play in basketball at Weber State?

Forward

100

How many years have we been in business?

100 years

100
EMI Stands for?

Early Manager Intro

200

My wife isn't here to help decide on the vehicle with me.

Extended test drive OR are they close by for us to take and show them the vehicle.

200

What model of the K4 is being introduce in 2026?

K4 Hatch Back

200

Who is on Team C?

SKYLER,FRANCO,PAUL,LUIS & SAM

200

What brand was our latest acquisition 

Riverdale CDJR

200

What sheet should be COMPLETELY filled out before we present numbers?

Write up!

300

I don't like the color of the wheels on the car but i like everything else.

Layton body shop has started powder coating wheels!

300
What is the highest dealer choice offer rebate on 2025 Tellurides?

$3000

300

What sport did Jon-o play at the university of utah?

Rugby

300

How many rooftops/stores are we trying to open long term?

100!

300

What average must you maintain to achieve Eagle?

17

400

Customer calls into the dealership on a specific used vehicle that they saw on our website but is no longer there?

We have a over 1200+ used vehicles that we have at our disposals, we can definitely find something that would fit your needs. What was about said vehicle that you like about the vehicle, was it the color, price or features?

400

What are some benefits of the Kia Certified Pre-Owned program?

Benefits include a 10-year/100,000-mile limited powertrain warranty, CPO inspection.

400

What secondary position did Nate play in high school?

Wide receiver 

400

What is our new "used car" arming price rule

$1100 off of online price

400

What is the 10th word in our mission statement

While

500

I'm not familiar with leasing, I don't want to do it.

Flexibility, Affordability, Market dynamic protection, Ease of upgrading into the newest model with ease, Warranty timeline and not locked into a long term commitment.

500

What age group did Kia sell the most of in the entire market?

Kia sold the most vehicles, in the entire market! to the age group of 40 and under.

500

What Disneyland "club" has Dallin never visited and is on his bucket list.

Club 33

500

What year did Jared Price start selling cars?

1999

500

What is our "shot call" for Young Kia in 2026

1500 new cars

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