DIFFUSER
What are the diffusers to which members can return?
None
What is the leg OGV requirement for silver rank?
4,000 OGV
What is a YL probiotic supplement?
Life9
What diffuser is included in the August gift with purchase?
Feather the Owl Kids Diffuser
What is the expected delivery timeframe for APAC NFR orders?
5-7 business days
Where should we direct members for a USB diffuser replacement?
Aroma2Go
What is the qualification requirement to earn a Fast Start bonus for Brand Partner Enrollers in the USA?
None
Name all Young Living citrus oils included in the member-first concession policy.
Lemon, lime, orange, grapefruit, and tangerine
What are the participating markets in the Bali Bound Promotion?
America, APAC, and EMEA
What are the only OTG markets that will receive U.S promotions when placing an NFR order?
Canada and Philippines
What are the Ultrasonic plates made of?
Ceramic ultrasonic plates.
How much of the Fast Star Bonus do members from EMEA, Indonesia , and Malaysia earn from months 1–3?
25%
Name the three new supplements launched during the recent YL Convention.
Deep Night Essence, Inner Boost and Balance, and Super Magnesium
What are the 2 items that are currently on 15% off exclusively for LR orders?
Life9 Kidscent MightyPro
How many points can an international member redeem when they visit the US market?
375 points
Name at least four discontinued diffusers.
Lustre Artisan Glass Diffuser, Orb USB Diffuser, Rose Home Diffuser, Sundance Diffuser, Sundance Diffuser, Travel Fan Diffuser
How do we compute PGV?
Personal Volume + OGV outside the legs = PGV Or total OGV minus volume for the 2 qualified legs = PGV
What Makes a Shift Kit contains Ningxia nitro, orange vitality essential oils, and lime vitality essential oils?
Make a Shift Daily Wellness Kit.
What discount do we have for new members?
SHAREYL discount
Are we allowed to set up a replacement for orders that are stuck in customs? If not, what should we advise the member?
No, contact internationalsupport@youngliving.com
What are the basic care and cleaning steps for the diffuser ultrasonic plate?
Use a rubbing alcohol, cotton swab, or clean cloth to clean off any excess oil residue. If cleaning has not been done regularly enough, try filling the reservoir about 1 inch deep with rubbing alcohol and letting it soak for 4–8 hours.
What is the minimum PV to form a level for unilevel compression?
100PV
What Young Living product is used to place on the nose, on the ear, or near the face and creates a soothing, long-lasting, personal aroma oasis when encountering strong odors in crowded public spaces?
Aroma Ring
When should the member expect the points from NFR GWP to be added to their account?
20th of the following month
What is the total delivery time for NFR Shipping method like FedEx International Priority, DHL Express, and UPS Worldwide Expedited?
10–15 business days