You win these in an incentive
What is Xchange Points
We have these 3 times per week
What is NPS Huddles
I can visit this site daily for offers, updates and information
What is Mysource?
I get unlimited sessions where I can speak about my feelings
What is ComPsych
These were available in the mini bid and will offer more in the next bid
What are 4X10 schedules
The customers pay for it, I get it for Almost Free
What is courtesy Services
What can i request - to go above my direct leader and be heard
What is skip level meetings/ Focus Groups ?
I can get weekly feedback from my (a) leader
What is weekly coachings
I get a FREE subscription on this app
What is the Calm App
They did this to protect our jobs
What is Hold harmless scorecards (October - Apr)
The harder I push and maximize, the more I get.
What is my Commission ( High XM payout)
I can write comments and give a rating
Anonymous ENPS Surveys
This has all the policy's and information in one place
What is Einstein 360
I can take a step back if needed, for medical or mental health
What is a Leave of Absence / FMLA
They made this less complicated and gave a better opportunity to pass
What is modified scorecard on entered
This is offered every quarter and I can get dividends.
What is Stock options
I have this once every week
Coaching sessions
When there is an Update, new product, policy, major change. We can learn about it here
What is ComcastNow / My learnings
I have this available If i have an emergency or need time off
What is Flex, Float or Vacation ( Paid Time off)
I have a better chance to be off on a Holiday
What is reduced workforce to 40% and given 4 HR schedules on holidays
This can be matched up to 6%
401K Match
I can speak to anyone at Comcast about my concerns
What is an open door policy?
This email contains, updates and great information
What is Syed Newsletter
I have options to modify my schedule monthly or quarterly
What are shift slides and self swaps
I can now do this if a customer has an error on dotcom
What is process order manually with $0 deposit.