Professional or Problematic
Wearing pajama pants and hoodies to work
Problematic. Our department uniform policy is: Y branded T shirts with jeans or black pants/leggings. You can also purchase a Y fleece or long sleeve for the cold months. Any hats or head coverings need to also be Y branded or kept in your locker.
What is the Alaris override code?
12345 and select SAY Kids Care
6
A friend falls and scrapes their knee and is bleeding. What do you do?
Put on gloves, clean scrape with baby wipe, apply bandaid and offer ice pack. Let parent know at pick up.
Members get 3 hours of Kids Care Daily
Myth. They get 2 hours across all 3 branches
Talking to parents about their Childs behavior
Professional. The more we are able to communicate with parents good or bad, the more we are able to build relationships with that family. This is something each person should be able to do appropriately
How many staff should be at the art bar during a shifT?
One person
What is the only mammal that can fly?
A bat
True or false: An incident report needs to be filled out and turned in to Youth and Family Director if first aid is used or behaviors occur.
True.
Diapers need to be changed every 2 hours
Policy. Per DCSF Childcare Policy we need to be checking, changing and documenting diaper changes at least every 2 hours and as needed.
Your kid stinks Return to Kids Care
Problematic! Do not use custom text messages unless approved. Also we should be changing diapers unless otherwise stated by the parent
What happens if you abandon your shift or are found sleeping during your shift?
Termination
What is the name of Harry Potter's nemesis?
Voldemort
What is the code called for a medical emergency at the Y?
Mr Y
Paper Check Ins can be used for all members
Myth! Paper check ins should only be used for nationwide members.
Walking in the door at exactly the time we open/the program starts
Problematic and not a good look. You are scheduled 15 mins prior to opening/class start time to give you time to set up and be ready.
What are the service standards?
Hint there are 4
We connect, invite, welcome and support
What is a group of flamingos called?
A flamboyance
What is the code called for a missing child at the Y?
Code Adam
Adding suspected medical diagnosis in the notes of Alaris is acceptable
We are not doctors and cannot diagnose medical conditions. Unless a parent states otherwise we cannot add these to the notes.
Greeting members as they walk to the desk
Professional. It takes 10 seconds to form a first opinion.
What does active supervision mean?
Walking through the room, interacting with kids, providing care that they need, preventing incidents
What is the fear of being without your smartphone called?
Nomophobia
How many staff must be in the room at all times?
2
List 3 behaviors that are considered inappropriate as a staff member
inappropriate speech, action and touch