Supervision & Safety
What is the golden rule when supervising children at Sunny Glen?
Maintain direct line-of-sight supervision at all times.
Which three core elements define ethical conduct for a Youth Care Worker?
Integrity, respect, and adherence to policy.
What skill involves identifying, analyzing, and resolving issues calmly and effectively?
Problem-solving.
What key behavior helps maintain a cooperative work environment?
Communication and respect among coworkers.
What document governs the standards of performance for Youth Care Workers?
SGCH and ORR policy and job description.
You’re escorting a child to the nurse when another youth runs out of the recreation area. What’s your priority action?
Maintain line-of-sight on both by alerting another staff member immediately, never leave one unsupervised.
True or False — It’s acceptable to lend money or personal items to children if it’s an act of kindness.
False
A youth refuses medication and becomes verbally aggressive. What’s your first step?
Use de-escalation and verbal redirection before calling for assistance.
True or False — Leadership is only required from supervisors.
False. Leadership is a competency expected from all staff.
What’s the minimum educational requirement for this position?
High school diploma or equivalent
If maintaining line-of-sight is required at all times, and you lose visual contact for 30 seconds, which policy principle have you violated and why?
Safety and supervision policy, because it mandates continuous, not periodic, supervision.
You overhear a coworker mocking a child’s accent. What’s your appropriate action?
Report it to a Shift Leader/Supervisor, as it violates respect and ethics policies.
Two youths start fighting in the cafeteria. What’s your next move?
Ensure safety, call for backup, separate safely, and report to supervisor.
A coworker consistently arrives late, leaving you short-staffed. What should you do?
Notify your Shift Leader rather than confronting them directly.
You are asked to assist with transporting youth but your driver’s license expired last week. What do you do?
Notify supervisor immediately and do not drive until renewed.
During an evacuation, a youth refuses to leave the dorm. What’s the safest, policy-compliant action?
Notify your supervisor, ensure the area is clear, and use approved de-escalation and safety techniques while maintaining control.
What if a supervisor instructs you to skip documenting an incident to avoid paperwork, what ethical principle is being tested?
Integrity and accountability
Premise: All safety procedures require documentation.
Premise: All restraints are safety procedures.
Conclusion: Therefore, all restraints must be documented.
Is this conclusion valid or invalid, and why?
Valid
If teamwork requires cooperation, and conflict exists when cooperation fails, which competency helps resolve the issue?
Conflict resolution competency.
What if you witness a coworker physically restraining a youth without justification?
Intervene safely, report immediately, and complete documentation.
If a youth is missing but their belongings remain in their room, what immediate steps should be taken, and which departments should be notified first?
Initiate SIR/missing child protocol, alert supervisor and security, search all grounds, then contact law enforcement as directed.
If integrity requires consistent honesty, and confidentiality limits what can be shared, which takes precedence if a youth discloses intent to harm themselves?
Safety overrides confidentiality. Report immediately.
What if a youth complains about another staff member’s “harsh tone”? What’s your appropriate response?
Report and document the concern objectively; do not investigate independently.
During recreation, two staff disagree on how to handle group transitions. How do you apply organizational support while keeping safety priority?
Follow policy first, seek supervisor input, and document the situation professionally.
Premise: Every Youth Care Worker must ensure children’s safety.
Premise: Some Youth Care Workers fail to report unsafe behavior.
Which logical conclusion follows?
A) All Youth Care Workers violate policy.
B) Some Youth Care Workers violate policy.
C) No Youth Care Workers violate policy.