Random
Documentation / ADP
On Call /Calling in
Meds & MARS
Staff Tasks
100

What time does Ames High start? 

830am. Some kids go at different times; it is important to learn when each kid goes to school. 

100

What is the allotted amount of time to complete documentation on CV?  

At the end of each shift BUT a max of 24 hours.

100

Which of the following is NOT proper protocol for when you call off for a shift you are scheduled to work: 

A. Leaving a voicemail 

B. Texting 

C. Calling your direct supervisor after hours 

D. All of the above 

D. 

100

True or False: The PRN pack and PRN MAR spot should not match? 

False, the MAR and PRN sheet in the MAR should always be filled out when a PRN is given 

100

What is the proper chain of communication?

Site Team Lead 

SC - Zacc Cue & Maddie Olson 

PC - Chase Palmer 

PD - Kim Mohler 

200

What does the abbreviation TAY and RBSCL mean? 

Transitional Age Youth. 

Residential Based Supported Community Living. 

200

True or False: When doing your ADP, all hours in the house and working with clients are marked as B-billable.

TRUE, Billable time is ONLY when you are clocked in CV with clients. 

when you are doing notes outside of the scheduled site time you or NB-non billable

you still get paid but clients are not paying for it Optimae is. 

200

How many hours do you need to call in advance when calling out of a shift? 

2 hour or more 

200

True or False: You do not need to fill out the NARC count sheet if you did not administer a NARC.

False, you should always count NARC's at the beginning and end of your shift EVEN if you did NOT administer a NARC.

200

Which of the following is not a job requirement: 

A. Transporting customers

B. Attending Office meetings 

C. Attending doctor appointments

D. Cut toenails, brush hair, dye hair 

E. Cleaning

B & D 

300
What ages do you have to be in order to participate in the TAY program? 

15 - 20. 

300

What does the 'customer' section in ADP mean and what does 'HOL' mean? Do we use this code? 

STO code / House you are working at. HOL means holiday, we DO NOT use this code. 

300
How many hours does on call operate on Optimae appointed Holidays? 

24 hours 

300

True or False: DSP's are allowed to edit and make changes to the MAR. 

FALSE!!! DSP's should never write on the MAR unless prompted by a supervisor. 

300

True or False: You are hired for a specific site. 

False, you are hired for a specific SHIFT which means supervisors can move you to a different house if needed. 

400

TRUE OR FALSE: TAY customers are allowed non supervised time. 

False, unless it is in their rights restrictions. 

400

True or False: CV corrections are to be done through workflow tasks. 

True 

400

How long does on call have to respond after missing a call or text? 

15 minutes 

400

Scenario: You are passing medications on your 4-12 shift and your customer declines medications. What are the next steps taken? 

1. Call on call to report a medication mishap

2. Fill out the medication mishap 

3. STAPLE the medication to the mishap form 

4. Circle the MAR in the correct medication boxes 

5. Write on your documentation that meds were declined 

400

What should shift change look like? 

Go outside or a place where customers are not present. Report major details about the day. Fill out NARC count if applicable. Check MAR's, count money, count and check PRN's. Sign shift change/comm log sheet. 

500

When selecting a customer's medication goal... what letters should you NOT select?  

A & B 

500

Scenario: You are a working a shift and you ask a customer to complete their chore. The customer responds by yelling at you and throws the cleaning supplies at you. Should you call on call? 

No. You should be able to problem solve and de-escalate this issue. 

500

What do the following abbreviations on the MAR stand for? 

O (Circle) 

H = Held 

W = Witnessed 

P = Passed 

I = Independent 

D = Declined 

A = Absent 

O = Med Mishap has been filled out 

500

Name 5 reasons when a non-critical should be filled out

 first aide, bruising, seizure activity, suicidal ideation, injury to self, other, and/or property 

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