True or False
Anger is inherited
False
What are the 4 cues of anger?
Physical, behavioral, emotional, & cognitive.
What is the A-B-C-D model used for?
Changing the way we view and interpret a situation
What are the 4 types of communication styles?
Anger is a healthy emotion
This cue tells us that anger has started building inside us with increased heart rate, rapid breathing, tensing of muscles, etc.
Physical Cues
After the triggering event (i.e., being cut-off in traffic), you roll down your window and yell an expletive out at the other driver, while giving the bird. You notice that your muscles are tense, your heart rate is high and you feel like you want to hit the steering wheel. You also notice that you feel some fear.
uses facial expressions that don't match how they feel
What phase consists of the negative consequences of verbal or physical aggression?
Anger automatically leads to aggression
This cue accompanies anger with insecurity, helplessness, shame, and guilt.
Emotional Cues
What part of the ABCD model would this be? A,B,C or D?
You’re driving to work and somebody cuts you off, almost causing a collision. You were already feeling stressed to begin with because you were running late and had a big day ahead of you.
This phase is marked by an uncontrollable display of anger; verbal or physical aggression.
Anger tends to be a secondary emotion
These types of cues include disturbing mental images, connecting this incident with some other similar incident.
Cognitive cues
This part of the ABCD model examines your beliefs and expectations.
What style of communication expresses negative feelings in an indirect way instead of openly confronting it?
Example: Often "forgets" to do things and uses forgetfulness as an excuse for not doing things. In reality, they don't forget, but instead deliberately don't do the work.
This phase involves cues that indicate anger is building. These cues can be physical, behavioural, emotional, or cognitive (thoughts).
Venting anger is always desirable
False
What does the A-B-C-D stand for
Activating event, beliefs, emotional consequences, dispute
Scenario- A friend asks to borrow your car. This will be a big inconvenience for you.
How would you communicate using the following communication styles?
Passive, Aggressive, and Assertive
Passive- Umm, yeah, I guess that’s fine. Do you need me to fill the tank?
Aggressive- No way! Why would I let you borrow my car? You’re crazy to even ask.
Assertive- I need my car that day, but I’ll have time to drop you off.