Zelle
What needs to be activated for member's to do instant transfers and how long does it take for Zelle to register if they replace it?
Primarny account owner's debit card and it takes 8 to 24 hours
If Fiserv calls in what is NFCU's sponsor ID?
NAFCU
what is the only flying mammals?
Bats
What is the Omnichannel?
provides consistent, personalized, and seamless banking experiences across member and team member channels
What is Omnichannel's plan for 2024 Q3?
To start member migration to MOB V7
What are the requiments to be able to sign up for zelle?
Be at least 18; be enrolled in OLB; domestic phone #; and be the primary account holder
How long does Zelle need to stay dormant before the Zelle token is deactivated?
18 months
When was GM (General Motors) founded?
1908
Can you still test pilot new V7 Mobile app?
Yes! go to OmniChannel's eNet page, one the front page click on the "Download the New Mobile v7 App Today" and follow the instructions to sign up and download the app!
when piloting the v7 Mobile App, what will happen to the existing v6 Mobile app I use?
If you decide to opt-in to the mobile pilot, through the download process, the v6 app will be removed and replaced with the new v7 app.
"What is my sending limit with Zelle?"
$1,500 instantly or $3,000 over a 3 day period
"I just sent someone three thousand dollars and I need to send another two thousand but it wont let me. What is going on?"
Zelle has a limit of three thousand every ROLLING 30 days. The amount wont reset till the same time next month.
who was Walt Disney's favorite princess?
Cinderella
What is a known issue with v7 Mobile Banking right now?
Some MSRs are experiencing two-step each time the log in, and if they request it through a push notification it will push 2 notification
How would I report a Digital Banking issue?
go to my MyIT and go to Report a digital Banking issue
Zelle updates 4 times a day, what are the times?
0100 EST (1AM); 0700 EST (7AM); 1400 EST (2PM); 2000 EST (8PM)
When did Apple come out with the iPhone?
June 29, 2007
What technologies/applications does Omnichannel leverage?
Omnichannel is a strategy that will provide consistent, personalized, and radically simple experiences across member and employee channels through a common platform for mobile, online, and employee applications, like OneView and USD.
Am I able to revert back to Mobile v6?
If you need to revert back to Mobile v6, submit a request using the 'Return to v6 form'
"If I want to request funds what is the most I can request?"
Its a $1,000 a day or $2,000 a rolling 30 day for instant (debit)
It's a $2,000 a day or $6,000 a rolling 30 days for next day/3-day (ACH)
"which overdraft protection can I use to Zelle someone?"
CLOC - the combined checking and CLOC accounts, checking needs more then zero dollars; and the cloc needs more then 5 dollars
What was the PS4's top selling game?
Marvel's Spiderman and GTA5
Why are we upgrading to OmniChannel?
As of right now; everything is separated (MSRs, Back Office, Online, and Mobile).
With Omnichannel, everything combines into one system and works together
"Am I able to give my accounts a nickname?"
Yes! If you click the "Edit Accounts View"