The three employees that deserve a wage increase.
Who are Simon, Wesley, Aaron,?
A major issue with inventory that contributes to a wage freeze.
What is the loss of inventory?
A perpetually flu-ridden employee, especially after long weekends.
Who is Dougie?
A marketing expenditure where the company can eliminate spending.
What is advertising?
How a raise increase should be evaluated.
What is a performance process?
What a disgruntled employee might do.
What is smuggle smaller items out of the store?
The two employees that are more interested in discussing TV shows, giggling, and don't value hard work.
Who are Marie and Anne?
The wage increase the company could potentially offer to employees.
What is 2.5% to 3%?
They are the lifeblood of the business and would be the first ones to be considered for raises.
Who are employees that cared about their work and go the extra mile?
Besides thinking about wages, one of the reasons why Mark is physically unmotived.
What is working longer hours?
As the Floor Manager, his employees are always clamoring for his attention and is the type of employee that Mark needs.
Who is Simon?
Percentage of employees that would save the company money if they left.
What is 15%?
Mark thinks this will be hard to sell for the third year in a row.
What is a zero percent wage increase?
To give raises to everyone or no one.
What is not being fair with all employees?
One of the tenets in the Company Training of Employees.
What is making Customer Service a Priority?
Instead of wages, funds can be directed to these 3 possible areas spending.
What is a security system, pay down the debt or overdue building maintenance?
The feeling among the employees should there be no wage increase.
What is low morale?
One of the economic reasons sales has shrunk for House, Hearth & Home, that Mark cannot control.
What is the global downturn?
Quote: “ I’ve gone over the latest numbers and the quick answer, I’m afraid, is no.”
Who is Aaron, the company controller?
A reduction in this area could also help the company “save” money.
What is inventory?