Area rugs
What natural fiber is made from sheeps hair?
Wool
Which function allows you to add an additional service?
Add service
What tool would you use to clean a shower?
Mini Turbo
Which colors are the hardest too remove?
Primary colors (blue, yellow, red)
What psi should carpet generally be cleaned at?
300 psi
What is the glue on the back of a tufted rug made from?
Latex
What line item would you add if a customer refused pet treatment?
Odor treatment refusal
What does CRB stand for?
Counter rotating brush
Which product helps with protein stains like blood, egg etc?
Go to spotter 1
What part of the process helps to remove dry soils and lift carpet fibers?
CRB
What do we call the fibers that run from left to right?
Weft
How much is our rug delivery fee?
$35
Which tools are appropriate for use on stairs?
Stair tool, upholstery tool
Why is it important to know if a coffee spill is decaf or regular?
Decaf uses artificial dyes to color the coffee
When turning the system on in the back of the van, what must be done first?
Parking break engaged, hood raised fully and A/C off
What is the name of the eye catching portions of the design on a rug?
Medallions
Where do you find zerorez challenge?
Waivers
What is the first step to troubleshooting a clogged jet?
Check the screen in the trigger.
What does the acronym C.H.A.T. stand for?
Chemical Heat Agitation Time
How many walkthroughs should you be doing on every job?
3, Beginning, after first area clean, end
What do you call the vertical fibers that make a rug?
Warp
If a customer wanted to have an upholstered headboard cleaned, what would the cost be?
$75
If your inline sprayer is back filling, what can be done to fix it?
Where can you find helpful tips reelated to zerorez products on stain removal?
Interlink Spot & Stain guide
How many carpet fans should be on your van?
2