All Things Zone 
First Class Fame
The Postal A-List
Social Media & Digital Trends
USPS Knowledge
100

These images appear at the top of the newsletter header and recognize employees for their outstanding engagement on the ZONE platform.

What are Zonie Certificates?

100

This “Office” star once worked as a letter carrier before finding his way to Dunder Mifflin.

Who is Steve Carell?

100

Move over, Taylor Swift — this USPS leader dropped the biggest title of 2025 when he became Postmaster General #76.

Who is David Steiner?

100

This professional networking platform continues to be our most-shared Zone content destination.

What is LinkedIn?

100

You’ll find over 31,000 of these hubs nationwide — the heartbeat of stamps, shipping, and daily deliveries.

What are Post Offices?

200

This section spotlights monthly leaderboard winners and celebrates standout members of the ZONE community.

What is “Zonie Spotlight?

200

Before winning Grammys with Alabama Shakes, this powerhouse vocalist gained firsthand experience in postal work.

Who is Brittany Howard?

200

This trailblazer on the USPS Board of Governors is not only helping guide the organization’s future but also making history as a female board leader.

Who is Amber F. McReynolds?

200

These futuristic images are made without a camera or photographer — just a clever prompt and a powerful algorithm.

What are AI-generated photos?

200

This initiative helps customers track their mail before it even reaches the mailbox.

What is Informed Delivery?

300

Zonie duo Tonia Bridges and Ingrid Rho presenting on this topic, shared insights on strengthening recruitment efforts, gave an overview of Field HR’s role, and introduced a new centralized Candidate Relationship Management (CRM) tool.

What are Job Fairs/Field Human Resources?

300

This Olympic gold medalist in gymnastics has family ties to the Postal Service and continues to inspire with her story of dedication and legacy.

Who is Gabby Douglas? 

300

Managing more than 30,000 retail and delivery sites, this executive could basically run a small nation — but instead, he runs your local post office network.

Who is Elvin Mercado?

300

Forget dance trends — these creators go viral by keeping followers looped in on what’s happening in the world.

What are Newsfluencers?

300

The USPS fleet is one of the largest in the world — with more than 200,000 of these vehicles making daily rounds.

What are delivery trucks (or mail trucks)?

400

Sent every Friday, this weekly update helps you catch up on everything covered during the latest Touchpoint.

What is the ZONE Touchpoint Recap?

400

The son of two postal workers, this Hollywood legend is best known for his role in the Lethal Weapon films.

Who is Danny Glover?

400

By day, he’s USPS’s Vice President of Corporate Communications. By night, he’s the PR superhero making sure every message delivers.

Who is Jeffery A. Adams?

400

This social platform gives the Postal Service space to show its personality — engaging in trending conversations, sharing lighthearted content, and connecting with audiences in a fresh, conversational way.

What is Threads?

400

Rain can’t stop them, dogs can’t scare them, and traffic can’t slow them — they’re our everyday heroes in blue.

Who are letter carriers?

500

During one Touchpoint, Monica Johnson provided an overview of this beloved USPS program that helps bring children’s holiday wishes to life — complete with key dates, Santa’s address, and a peek at the Toys “R” Us catalog.

What is Operation Santa?

500

Before creating Mickey Mouse and building one of the world’s most famous theme parks, this icon worked as a substitute carrier in Chicago and a Christmas temp in Kansas City.

Who is Walt Disney?

500

This executive serves as Deputy Postmaster General, Chief Operating Officer (COO), and Chief Human Resources Officer (CHRO) for the U.S. Postal Service.

Who is Doug Tulino? 

500

From quick Shorts to in-depth features, this platform lets creators share videos of any length with audiences worldwide.

What is YouTube?

500

This 1918 milestone marked the moment the Postal Service took delivery to new heights — literally.

What is Airmail?

M
e
n
u