Controls
Troubleshooting
Features
Additional
100

In this tab users can make requests to the host without interrupting the speaker (e.g. go slower, go faster...)

What is the participants window?

100

If you do not see your full meeting controls while screen share is on you may need to do this.

What is esc full screen?

100

This is not visible during the live meeting, but are recorded in the transcripts and can be seen by others. 

What are private chats? 

100

Recordings stored in the cloud/Panopto are automatically deleted after this passage of time.

What is 2 weeks? 

200
You can click on this button to bring up virtual background settings while in a meeting. 

What is the carrot to the right of the video button?

200

This is the first step a user should take if they are having trouble with their bandwidth.

What is stop video? 

200

This feature pins a user to the speaker position at all times. 

What is spotlight? 

200

Zoom tickets can be categorized under this.

What is web resrouces?

300

This control is located at the bottom most left of the screen share pop-up window. 

Where is share computer sound? 

300

These are three steps a user can take if they are experiencing audio problems.

What are... any combination of these 5.

  • Check mute

  • Check speaker/mic settings (audio input/output sources)

  • If using headphones try with and without to test whether or not they are picking up sound

  • Test speaker and mic (There is a sound test on zoom)

  • Turning off video may allow for smoother audio

300

This participant can start a meeting recording but cannot start breakout rooms.

Who is the co-host?
300

Assign tickets to this department to elevate users from basic to licensed accounts.

What is media services/classroom technology? 

400

These are two ways to invite participants into a meeting.

What is... any combination of these.

Schedule meeting through email/zoom contact.

Invite participants while in meeting.

Send meeting id or url.

400

If this is enabled, then the host is unable to create breakout rooms. 

What is remote support?

400

This is a new feature of the zoom 5.2.0 update. 

What is... either

Record and send a voice message

View transcriptions of call recordings

400

Within a month zoom will default all meetings to requiring these two features.

What is a meeting password and a waiting room?

500

These are the options (there are 3) under the advanced tab in screen sharing. 

what is share music/computer sound, share portion of screen, and share from a second device?

500

These are 4 steps one can take if they are experiencing trouble with zoom. 

What is... any combination of these 6

  • Stop video sharing

  • Check wifi 

  • Restart app

  • Check that app is not running in background through task manager

  • Restart computer

  • Check other programs running on computer 

500

These are two accessibility features available on zoom.

what is... any combination of these four

closed captioning

automatic transcripts

screen reader support

keyboard accessibility

500

Swarthmore users should use this link when downloading zoom/signing in for the first time. 

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