Communication process
Barriers
Mediums
Non verbal
Communication skills
5
The sender does this action first
Encode the message
5
Barriers are things that ________the communication process
stops
5
The abbreviated word Cc means
Carbon copy
5
Which of the following is NOT a nonverbal communication:
Gesturing
Posture
Map
Eye contact
Map
5
Communication that uses words, either oral or written
Verbal
10
The response given to the sender is called
Feedback
10
A lack of supervision or training or policy that affects the communication process is
organisational barrier
10
This allows the sender of a message to conceal the person from the other recipient
Blind carbon copy
10
This picture communicates
Boredom or lack of interest
10
When a lecturer lectures over the notes, who is the receiver?
The students
15
Upon receiving the message, the receiver does this
Decode the message
15
Strong beliefs, customs, attitudes, religious, sentiments, are all examples of what type of barrier?
Cultural
15
When writing an email, its best to write in what tone?
Positive
15
The movement of hand when communicating
Gesturing
15
What are ideas or information being communicated?
The messages
20
Communication is known as a ______ process
two way
20
Personal discomfort, caused by ill health, poor eyesight or hearing difficulties falls under which barrier?
Physiological
20
This line indicates the purpose of the message.
Subject
20
The position of ones body
Posture
20
Concise and exact use of words in writing or speech
Brevity