A goal-oriented change management model that guides individual and organizational change created by Jeff Hiatt
ADKAR
The milestone at which the facility is substantially complete and is delivered to the building owner per contract.
building turnover
The departments participating in Host Department scenarios.
Contributing Department
Period of time in which patients are transported from the existing facility to the new facility location.
Patient Move
A healthcare consulting firm specializing in project management, Transition and Activation Planning services, design strategy consultation, and licensing and regulatory support.
Yellow Brick
Equipment, fixtures, or components of a system procured and installed by the contractor during the construction period.
Contractor Furnished, Contractor Installed (CFCI)
First day of operations in the new facility.
Day 1 Activation
The gathering of department participants to prepare for the scenario before each session, to debrief after each scenario, and to review recorded issues.
Department Huddle
A centralized location that is used to manage the transfer of patients from existing space to new facility on move day.
Patient Move Center
A month-by-month tool that includes detailed Transition and Activation Planning activities broken down by project topics.
Project Roadmap
Highlights key dates and the activities and milestones that are high-risk or problem-prone that may impact the project schedule.
critical path
The time prior to building turnover during which designated staff are allowed access to the building to begin Building Readiness activities.
early access
A matrix listing the scenarios in which the Contributing Department are involved.
Interactions List
Daily meeting focused on gathering patient data and reviewing patient sequence information.
Patient Move Sequence meeting
A Yellow Brick service line that specializes in the clinical and regulatory review of healthcare building designs and new facility workflow and operational planning.
Design Strategy Consultation
The organization/person who bears business responsibility for project implementation and acceptance of project deliverables (the building).
project owner
The duration of time when the building is transformed from a finished construction building/project to a facility ready for patient care.
fit-up period
An iterative process of customizing scenarios for the client, including Yellow Brick's initial scenario development using the Dress Rehearsal database, scenario review meetings, and Round Robin.
scenario development
Meeting to review Move Day plan and roles and responsibilities with Sending Leads, Receiving Leads, and Unit Clerks.
Sending Leads/Receiving Leads/Unit Clerk meeting
A centralized location that is used to triage, prioritize, and categorize issues identified during the Dress Rehearsal events, mock licensing survey(s), regulatory survey(s), and move.
Issues Center
A collaborative process in which identified stakeholders work together to create a schedule using backward planning to determine schedule and sequential activities.
pull planning
The discrete costs directly related to the activation of a new facility.
Transition and Activation Budget
An interactive session guided by an experienced facilitator that allows team members impacted by the new facility an opportunity to review planned operations using floorplans and scripted scenarios.
Tabletop Exercise
A meeting to review the patient move sequence process.
Patient Move Sequence training
A forum to provide stakeholders project information and updates.
Townhall