WMA
CHAT QUESTIONS
RANDOM THINGS
DOCUMENTS/ FORMS
PATHWAY
100

How long is estate paperwork valid for?

60 days

100

Whose information is needed in the valuation form section 1?

Assets still in the Decedent's Account - decedent

Assets in the BENE - BENE

100

Who sang the song Driver's License

Olivia Rodrigo

100

How can a branch/ PCIA attest to a seal? What will be needed in the form?

"viewed original with visible seal", reps signature and date

100

How to request for residuals?

Initiate Request ticket to Estates

  • Deceased Accounts >> Residual Non-Closeout
200

When processing for residuals, service professionals should remove CO17?

No, Estates OPs should do it

200

True or False: We reach out to clients for any rejected paperwork through email

We send a mail if we have the address/ ROR gets an email

200

How many cards are there in a pack of cards

52

200
  • Documents with a foreign notary must be accompanied by __________ 

an Apostille Certificate

200

What are two types of payment method we offer?

CHeck/ ACH or Journal new Assets

300

We can provide statements and tax documents to ____________, but not to _________

executor, 

beneficiary/TODS

300

Rep said he was working with the POA to add TOD on the account until client passed on. would that be still acceptable?

No, it has to be submitted before the client passed

300

Who is the South African born CEO of Space X and the man behind Tesla

Elon Musk

300

What are the documents needed for a deceased UTMA account

Minor

•Death Certificate

•Birth Certificate (minor)

•Court Appointment or Declaration and Agreement of Parent

•Payout Form

300

What are the three main tools that house our documents?

FIW, Initiate request, and WorkHUb

400

Child ticket Stages

  1. Dormant
  2. Initiated
  3. Documents Processing
  4. Liquidation
  5. Liquidation Validation
  6. Distribution
  7. Complete
400

 if the name on the trust document is not updated (maiden name) and now the trustee has a new last name, what docs can they provide to clarify that disparity?

Certificate of one and the Same name

400

El or Eleven is the central character of which scary Netflix series

Stranger Things

400

The Estate Team will require ____________  whenever the decedent, prior to death, resided in a state that is different from the address on the account.

an Affidavit of Domicile

400

Remove Tenant - Joint Account

Initiate Request (Raise a Request for Account)  >> Account Maintenance >> Modify Authorized Parties >> Joint Tenant Removal Request

500
  • IRA assets must be disclaimed within ____ months of the date of death of the decedent

9 months

500

The bene has a POA , can the POA sign the payout form on behalf of the bene? 

Bene must sign the doc but have to attach their poa. there needs to be language in that poa that states its durable

500

What place in the north was Yen Santos and Paolo Contis spotted ?

Baguio

500

TRUE or FALSE: When submitting a form through SMC, notary is required.

False

500

What is Estates Fax number

866-786-4784

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