Operational Priorities
After hiring a new partner what are two things essential to their onboarding?
What is a training plan and first sip
This savory customer favorite recently got an upgrade
What is the ham and Swiss on Baguette sandwich?
What is uplift
What day are the food/dpt counts?
What is Sunday & Wednesday
Where can you go to learn about community events?
What is community champion portal
The additional 4 hours for Barista 180 will focus on these 2 aspects of the role
What is excellence in customer service and coffee knowledge?
These 2 sweet treats will be available just in time to spread some love.
What are the Heart Sugar Cookie and the Valentine Cake Pop?
This feature allows teams to recognize when a partner has an anniversary (1,3, 5, 10, 15, 20 etc.)
What is Celebrating Milestones?
Why is a high variance count triggered?
What is high variance counts are capturing the most extreme of variances and forcing the issue of a count because 30+ units likely denotes a larger inaccuracy
What is the name of the event done with local law enforcement?
What is Coffee with a cop
SM Approach Evolved is introducing what new demention?
What is Team Building?
What are the two new beverages launching in Spring?
What is Cinnamon Caramel Cream Nitro Cold Brew and Cinnamon Caramel Cream Cold Brew?
This redesigned pin will be presented for this honor starting Q1
What is Partner of the Quarter?
These two inventory applications will replaced the iPod and scanner and allow activities to be completed on one device.
What are the new Custom List Editor and updated Inventory Count Applications?
Market leaders select winners of this award to receive $100 in the Community Champion Portal Giving Account to donate to a charity of their choosing.
What is the Community Champion Award for demonstrating excellence in community impact?
Performance & Development Conversations will be scheduled during this time frame.
When is 2/6 - 3/5?
What 2 pieces of equipment will be the focus of facilities this promo period?
What is nitro and refrigeration
How is POQ bonus now processed?
What is a $75 POQ payment processed through payroll within three weeks of being selected as the winner?
What are the time frames the AM & PM pull should be completed?
What is before 10am-12pm and after 4pm
When does global month of good take place?
What is 4/1-4/30
This digital pathway connects partners to the partner contact center for common questions about pay, benefits and more
What is the Partner Service Portal?
What 4 coffees are being highlighted this Spring?
What is Anniversary Blend, Odyessey Blend, Starbucks Reserve® Guatemala Lake Atitlan, & Starbucks Reserve® Ethiopia Yirgacheffe Chelelektu
Winners of this are nominated by peers, demonstrate excellence and have had a significant impact.
What is Store Manager Quarterly Excellence Award?
When should an emergency pull be completed?
There is a large, unexpected need for an item (i.e. a customer purchased your entire stock of an item early in the morning), There is a large, sudden increase in demand for a specific item for many days, & A large quantity of thawed items was damaged or became unsellable.
When can you request a giving match?
What is Time: You can request a $5 match from Starbucks for each hour you volunteer or perform community service for an eligible organization and Financial contributions: You can request a match from Starbucks for donations of $5 or more to eligible organizations.