Internal Policy Replacement
This form must be completed to request a refund for overlapping premiums when replacing an inforce policy
What is Form 1609
This platform allows advisors to manage contract delivery and track signing status.
What is EquiNet (Contract Delivery)?
This happens after OneSpan fails to deliver an email 5 times.
What is the email address gets blocked?
All new business policy contracts have been delivered electronically since this date.
What is April 6, 2020?
These are the two billing modes currently offered by Equitable Life.
What are monthly pre-authorized payment and annual direct billing?
Refunds for overlapping premiums are only issued if the overlap exceeds this number of calendar days
What is 14 calendar days?
This is the maximum time signers have to complete the eDelivery process.
What is 45 calendar days?
This ticket must be opened by a CSR to unblock an email address in OneSpan.
What is a SNOW ticket?
Clients can view their completed eDelivery contracts through this platform.
What is Client Access?
This modal factor is used to estimate monthly premiums from annual premiums.
What is 0.0867?
This is the timeframe within which Form 1609 must be submitted after the new policy is issued.
What is 30 days?
This document is required to be signed if there are missed questions or underwriting forms.
What is Form 251?
This Equinet feature allows CSRs to verify delivery status of a policy.
What is Contract Delivery?
This payment option is available for annual premiums of $2,500 or more and requires a signed authorization each year.
What is Annual PAD?
If Form 1609 is received before the new policy is issued, this team must be notified once the case is settled.
What is the Life Admin team (via New Business)?
This action resets the 45-day signing window if the contract is reissued.
What is resending the eDelivery package?
This is the automatic expiry period for an eDelivery link in OneSpan.
What is 120 days?
This system is used to verify the advisor or MGA email address the contract was originally sent to.
What is OnBase (via ILNB-App document > Keywords)?
Online payments for life and CI policies should be directed to this payee name.
What is “Equitable Life – Individual Life & CI”?
CSRs are instructed not to provide this when discussing internal replacements.
What are refund amounts?
This must be done if a signer declines the eDelivery package.
What is review the decline reason and reinitiate or close the case?
This action must be taken if a client is locked out of signing after 5 failed attempts.
What is unlock the account via Contract Delivery in EquiNet?
This law requires all contracts for clients residing in Quebec to be issued in French, regardless of language preference.
What is Bill 96?
This field in UL policies represents the planned deposit amount.
What is the Sundry Payment Amount?