Greeting the Guest
Who often greets the customers at a restaurant?
Who is the receptionist, headwaiter, or supervisor?
What is the first step when seating a guest?
What is pulling out the chair for the guest?
What is a "cover" in a restaurant?
What is a single serving for one guest?
How should you approach a guest to take their order?
What is approaching from the left side and asking, "May I have your order, Sir/Madam?"
From which side should food be served?
What is from the left side of the guest?
What is the best way to greet a guest when they arrive at a restaurant?
How should you seat the guest at the table?
What is allowing the guest to sit and gently pushing the chair forward with your knee?
Where should the dinner plate be placed in a basic table setting?
What is at the center of the table?
What should you do before taking the guest's order?
What is giving the guest adequate time to make a decision?
How should the waiter announce the dish to the guest?
What is leaning forward and announcing the dish in a soft, audible tone?
What should be checked before seating a guest?
What is whether or not the guest has a reservation?
How should you handle the napkin when seating a guest?
What is unfolding the napkin and placing it in the guest's lap?
What is the purpose of the charger plate?
What is to serve as a decorative base plate under the dinner plate?
How should you stand when taking the guest's order?
What is standing beside the guest, holding your order pad in hand?
Which hand should be used when clearing dishes from the table?
What is the right hand?
How should you greet a visually impaired guest?
What is asking if you may take their hand and guide them to the table?
Where should water be poured for a guest?
What is from the right side of the guest?
In a formal setting, where is the bread and butter plate placed?
What is above the forks (top-left)?
What is the correct method for confirming the order?
What is repeating each order to ensure clarity and correctness?
How should beverages be served?
What is served from the right side of the guest?
What should you do when you reach the table with a visually impaired guest?
What is pulling out the chair, placing their hand on the back of the chair, and describing the place setting?
What should you do after seating a guest to make them feel comfortable?
What is engaging in light conversation?
What is the correct placement for flatware in a formal table setting?
What is forks to the left of the plate, knives and spoons to the right, with the knife blade facing inward?
What should you avoid doing when taking an order?
What is leaning towards the guest or pointing at the menu with your pen?
What is the most important factor when presenting food to the guest?
What is ensuring that the food is at the appropriate temperature and is correctly prepared?