Hold Everything!
The amount of a check deposit that must be made available for withdrawal on the next business day.
What is "$275"?
This type of fraud involves fake text messages or emails asking you to click a link or verify account information.
What is "smishing or phishing"?
These 3 things can not be worn in the branch.
What are "Hats, Hoods, and Sunglasses"?
2 are required for a withdrawal if you don't know the member.
What are IDs?
This is the primary difference between a credit union and a bank.
What is a "credit union is non-profit"? (or member-owned)
The maximum number of days a "New Account" exception hold can be placed on a check deposit.
What is "9 business days"?
This form of fraud involves depositing money (such as checks or transfers) between two financial institutions to cover each other.
What is "Kiting"?
The best way to prevent a robbery before it happens.
What is "Greet every person immediately / situational awareness"?
The maximum amount of cash a member who is not known can withdraw when systems are completely offline.
What is" $100"?
This federal agency insures member accounts at credit unions for up to $250,000.
What is the "NCUA"?
A hold placed on a deposit requires the credit union to provide this to the member.
What is a "Check Hold Notice"?
The breaking up of transactions for the purpose of evading CTRS.
What is "Structuring"?
This is what should happen if SafeBanker doesn't show "Opened", and you're not the first to arrive.
What is "Leave the area, call the security officer, wait for the okay to enter or the police"?
Examples of this are: A Deposit Rate Sheet, Transaction Voucher, Operations Manual and many other items.
What are "Offline supplies"?
The profit a Credit Union returns to its members is called
What is a "Dividend"?
If a deposit is made on a Saturday, this is the day it is considered received for hold purposes.
What is "Monday"? (or the next business day)
This device can be placed on an ATM or card reader to steal your card number and PIN.
What is a "Skimming Device"?
During a robbery, the most important rule to follow is.
What is "Remain calm, Don't be a hero, or Comply with the robber's demands"?
These are the options for a member who needs to withdraw more than $200 in cash.
What is "Use the ATM or get up to $200 with a teller"?
The governing body of a Credit Union, which is composed of volunteers elected by members.
What is the "Board of Directors"?
The specific dollar threshold that triggers a Large Deposit exception hold.
What is "$6,725.00"?
This occurs when a scammer gains access to your online banking, changes your credentials and steals funds.
What is an "Account Takeover"?
After a robbery, when the robber has left the building, the first thing I do is..
What is "Lock the door"?
Three things members can do themselves online.
What are "Change their phone number, email or physical address; Make a loan payment; Transfer funds; Use Billpay; Use Forgot my password option to reset password, Apply for a loan and Open an account"?
The "Motto" of the Credit Union movement.
What is "People Helping People"?