Chapter 5
True or False
Listening is the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages.
True
True or False
Primary emotions are innate emotions that are experienced for short periods of time and appear rapidly, usually as a reaction to an outside stimulus, and are experienced similarly across cultures.
True
True or False
collegial peers refer to a workplace relationship between two people who have no formal authority over the other and are interdependent in some way.
False: Peer coworker
True or False:
Joe ripped his pants when bending to pick up his sheet music.
False: He was picking up his hat.
Multiple choice
This is a bad listening practice that involves a calculated and planned attempt to secretly listen to a conversation
A. pseudo listening
B. acronyms
C. eavesdropping
D. narcissistic listening
C. eavesdropping
Multiple Choice
This style indicates a high concern for self and a low concern for others.
A. personal idioms
B. avoiding
C. face
D. competing
D. competing
Multiple Choice
In a mentoring relationship, one person functions as a guide, helping another navigate...
A. through life
B. career goals
C. individual goals
D. Jonathan's goals
B. career goals
Multiple Choice
When did 22 realize she wanted to stay on Earth?
when she...
A. got to joe's apartment
B. jumped through the portal
C. talked to Joe's mom
D. was sitting outside the theatre
D. was sitting outside the theatre
Multiple Choice
this refers to the process of pairing positive listening behaviors with positive cognitive listening practices.
A. active listening
B. short-term memory
C. listening environment
D. mirroring
A. active listening
Multiple Choice
What is a theory that we evaluate ourselves based on how we compare with others?
A. Dispositional Comparison Theory
B. Social Penetration Theory
C. Laissez-Faire theory
D. Social Comparison Theory
D. Social Comparison Theory
Multiple Choice
Intergenerational communication is between:
A. People of different gender
B. People of different social class
C. People of different age
D. People of different culture
C. People of different age
Multiple Choice
Where did 22 get the sucker?
A. moms shop
B. store
C. barber shop
D. in Joe's apartment
C. barber shop
Multiple Choice
This noise stems from a physical illness injury or bodily stress.
A. Informational listening
B. Physiological Noise
C. Listening environment
D. Psychological noise
B. Physiological Noise
Multiple Choice
This is unique to certain relationships and they create a sense of belonging due to the inside meaning shared by relational partners.
A. intrapersonal relationships
B. interpersonal relationships
C. relationship cultures
D. personal idioms
personal idioms
Multiple Choice
Have high levels of self-disclosure with relatively few limitations and are highly interdependent in terms of providing emotional and professional support for one another.
A. information peers
B. stationary peers
C. collegial peers
D. special peers
D. special peers
Multiple Choice
Who was not one of 22's previous mentors?
A. Ben Franklin
B. Gandhi
C. Abe Lincoln
D. Mother Theresa
A. Ben Franklin
What is a content-orientated listener?
content-oriented listeners are analytic and response preparation refers to our tendency to rehearse what we are going to say next while a speaker is still talking. Enjoy processing complex messages. They like in-depth information and like to learn about multiple sides of a topic or hear multiple perspectives on an issue. Their thoroughness can be difficult to manage if there are time constraints.
What are all the quadrants of the Johari window?
open, hidden, blind, and unknown
Fill in the blank
In a mentoring relationship, one person functions as a guide, helping another navigate _____.
career goals
In the U Seminar, Joe was impersonating ______.
Bjorn Borgeson