How many paid holidays are observed per year with SL Nusbaum?
What is: 9, however 10 if you count the birthday.
In what state is the Superbowl being held this year?
What is New Orleans, Lousiana
What alcoholic drink is made with juniper berries?
What is Gin. While juniper berries are the primary flavor, gin is made with several botanical ingredients, including herbs, florals, and fruit.
Who is the Director of Compliance with SL Nusbaum?
Who is Joy Herlong?
How many points out of 100 is it possible to earn during the telephone portion of a shopping report?
What is: 30 Points
What is the next closed holiday on the calendar?
What is Memorial Day
What 2 teams are playing in the Super Bowl this year?
What are the Kansas City Chiefs and Philadelphia Eagles
How many colors are in the rainbow?
What is 7. The colors are red, orange, yellow, green, blue, indigo, violet.
Which member of the compliance team took home the corporate employee of the year at the 2024 awards banquet this past December 2024?
Who is Kelley Brown?
The greeting portion of the secret shop is worth 33 points, with 20 of those points requiring the 5 S’s. Could you identify the 5 "S" requirements for the greeting portion?
What is:
Stop: Even if busy, did the Leasing Consultant acknowledge you immediately?
Smile: Did the Leasing Consultant greet you with a smile?
Stand: Did the Leasing Consultant stand to greet you?
See: Did the Leasing Consultant make eye contact with you?
Salutation: Did the Leasing Consultant extend a warm greeting and introduce him/herself?
How long do you have to be employed for tuition reimbursement with SL Nusbaum?
What is: 1 year of service
What famous performer/artist is dating NFL player, Travis Kelce?
Who is Taylor Swift
What is the top-selling product at Walmart?
a. Diapers
b. Milk
c. Bananas
d. Sliced Bread
What is C, Bananas; Rumor is Walmart sells 1.5 billion pounds of bananas a year.
What does HCCP stand for?
What is Housing Credit Certified Professional.
During the greeting portion of a secret shopper tour, the shopper identifies if our staff is wearing what?
What is: A Nametag
How many months does an employee have to wait until they are eligible for 401k?
What is: 2 months
Patrick Mahomes is the QB for the Cheifs, he recently welcomed a new baby girl in January 2025. What is his new baby's name?
Who is Golden
What European country is said to have invented hot dogs?
a. Belgium
b. Spain
c. Germany
d. France
What is C, Germany. The people of Frankfurt claim to have invented hot dogs in 1487
HFA's (housing finance agencies) and state agencies must complete a physical inspection of a LIHTC property how often?
What is: Every 3 years
During the secret shop, the closing portion of the shop is worth 10 points. 7 of those points are earned by asking what question?
What is: Asking for the deposit
If an employee has worked for SL Nusbaum for a total of 1-5 years, how many days of PTO will they earn in any given year?
What is: 15 days/120 hours
Patrick Mahomes father played a professional sport. What was it?
What is baseball
What US state grows the most coffee beans?
a. Florida
b. California
c. New Mexico
d. Hawaii
What is D, Hawaii.
Which law created the LHTC program?
What is: Tax Reform Act of 1986
What are the 5 categories you or your staff can earn points on during a secret shopper interaction?
What are:
1. Telephone
2. Greeting
3. Identifying Needs
4. Demonstrating
5. Closing