Enter Title

Company Knowledge

100

Organization you work for?

What is Lucet?

200

Place to quickly access tools, USPS resources, HR, policy branded materials, AKA sharepoint. 

What is Lucet Landing?

300

Centralized talent management platform, perfromance reviews, SMART Goals, etc.

What is Cornerstone?

400

USPS Government website for EEs

What is LiteBlue?

500

IT cloud-based platform.

What is Service Now?

Org Files

100

Fields to complete when creating org file. 

1. What is Type?

200

Organization file closing date

What is required when completing org file.

300

Org file address.

What is required to complete org file?

400

Org file status

What is required to complete org file.

500

1. Address (if you don’t have an address, and it was virtual, you can use the office EAP address.

What is required to complete the org file?

Client/Coaching

100

Current living situation, support system, brief family hx.

What is Social hx? 

200

Narrative description from the consultant of the client.

What is the presenting problem?

300

Documentation of the client’s tenure with the USPS and any associated workplace issues/concerns.

What is the workplace hx?

400

• The consultant’s professional judgment about what’s going on with a client is based on initial information.  

What is the clinical impression? 

500

The data system where staff document counseling/coaching work.  

What is Expert? 

CIR

100

CIR stand for? 

Critical incident response

200

CIR, Consult/facility visit/union consult/promotional material, OBM.

What CIR activity can you receive?

300

System to record CIR activity  

What is Expert? 

400

Steps to take when managing a CIR by an affiliate/R3   

What is follow up/Coaching/consulting/sharing event information details, notification of union, etc.?

500

Staffing a CIR with more than one different response day or location.

What is entering different auths for each day. For example, one CIR, staffed on three different days, enter three authorizations with activity.