Let's Get Social
What social platforms logo is a bird?
How many inbound channels does Customer Care support?
Five
This show that airs on FOX 8 has come to our store on campus to film with Anna Olsen of the Crafted Content team many times
Kickin' It with Kenny
The name of the organization we work with that is represented by a clover
4-H
On what social platform do you organize your ideas into boards?
What channel do our customers prefer to reach out to us on?
Which creative interest is the most common among our influencers?
Sewing
We donated $2M to this organization in 2022
St. Jude
How many social platforms is JOANN currently active on?
Six
What is the number one reason our customers reach out to us?
Order Status
During FY24, how many earned media PR impressions did JOANN garner?
4,859,312,364
What organization do we work with that is working to break the stigma around children's mental health
On Our Sleeves
What social platform has surpassed Google as the number one search engine?
TikTok
Approximately how many inbound support requests did Customer Care handle in 2022?
1 million support requests
Name the 4 D&I pillars at JOANN
Culture, Community, Talent, Business
What new national partnership did we launch last year to connect stores to their local hospitals?
Children's Miracle Network
How many hours per day does the average user spend on TikTok?
1.5 Hours
How many support requests did the team receive during the week of Cyber Monday in 2022?
30,000
How many people are within the JOANN D&I Council?
106
How much did we raise for charitable organizations in 2022?
Over $6 Million