The name of our payroll provider is..
Who is iSolved or CTR?
The name of our merit based system
What is Performance Pay?
Our new 401k provider is now.....
Who is TRowe Price?
Name our Medical, Dental and Vision providers
Who are Allied, Mutual of Omaha, and EyeMed Insight thru Mutual of Omaha
I should give this many days notice if I know I need a PTO day.
What is 2 business days?
T or F: If you cannot lot into iSolved, you can google them and click on any iSolved approved web site
What is False? We have our own link for payroll
I will be formally evaluated on my job performance twice a year
That would be no? You will be formally evaluated in November of each year for a merit increase.
The black out period is now over
This would be true?
The employee only medical deductible is....
What is $3,500.00 annually
Star USA FCU may terminate my employment if I call off 10 days without prior notice in a year
What is False? It's 6 days
There are this many pay periods in a year
What is 26?
I will receive this much of my merit increase over 26 pay periods
What is half?
The length of time I have to work for Star USA before I can contribute to the 401k plan as a full time employee
What is one year?
Name two options I have available to answer any questions I have about my benefits when Shelly is on PTO
What is: Employee Portals, call the phone number on my benefits card, log in to Employee Navigator, text or call Shelly anyway - she will still help me.
I can text my supervisor if I need a PTO day when I'm sick
I've messed my time card up for the past 4 days. I'm going to be written up.
What is No?
Shelly can fix anything.
When meeting goals during the first or second period, my merit will be paid bi-weekly for the rest of the year.
What is no?
The length of time I have to work for Star USA before I am fully vested
What is 3 years?
The credit union currently pays my premiums for this amount of term life insurance for myself
What is 2x your annual income with Star USA FCU, up to $250,000.00?
The death of an aunt or uncle qualifies for 3 bereavement days
That would be true?
I need my W2 from 2019. I can pull this from iSolved at anytime.
What is True? We started using iSolved in 2019. All of your W2 information will be available to you at any time
Name all four categories that are reviewed for merit increases.
~ Loan Protection Products
~ Net Spread
~ Increase in Active Online Accounts % of Members
~ Active Income
I am in the 401k plan and I receive 5% profit sharing. This is 5% of Star USA's monthly profit.
What is no? It's called "Discretionary Sharing". It is 5% of your income with Star USA FCU.
I can purchase additional life insurance for me and my family during open enrollment
What is Yes?
I was hired March 10, 2026. I will qualify for 15 PTO days on January 1, 2027.
What is false? You would qualify for 8 PTO days on January 1, 2027 and 15 PTO days on January 1, 2028.