SRA HandBook
Name something not allowed as an employee
Face Piercing, tattoos, hair colors, no scents, etc.
What is the name for the assessment that determines the eligibility to receive our services?
701S
True or False: Can a case aide visit a case managed client.
True
How often are you monitored on site.
What is once.
What organization provides the pet food for our MOW clients?
Love of Paws
How many years has SRA been in action
51 years in July
What resources do we have for our caregivers?
Respite - ADC
Can a client supplies vary from month to month.
Yes
When is the date for our next monitoring session.
What is 9/12-18-25
How many resources do we have for homelessness, list them.
Treasure Coast Coalition for the Homeless
UAP Center
The Source
Salvation Army under a certain temp for overnight stay.
What is our mission statement and/or vision
The Senior Resource Association promotes independence and dignity in our community by providing services to older adults and transportation for all.
When do you do a follow-up in with the client when there have been any changes in services?
14 Days- By Call, Notes, or go to house.
True or False: A case aide can work on a care plan for a case manager.
False
What is not monitored by AAA.
All philanthropic funded clients, private pay clients, C1 clients, etc.
What is a resource you have available to you every day without having to look too far.
Your supervisor.
How many paid days of bereavement does a part time SRA employee get?
None, Full time employees get 3 days paid for immediate family members, 1 for in-direct family members
Name all of the fundings and the calendar for them?
OAA Calendar year, HCE, CCE, ADI- Fiscal Year
What are four roles that designated to a case aide from the DOEA Manual.
Assist with medical and other appointments, perform follow up contacts, oversee quality of provider services, assist in delivery of supplies and equipment, assist with paying bills, documents activities in the case record.
What should be reviewed and checked to prepare for monitoring. List all things.
Data bases, files, DOEA manuals, contracts.
What is the number for APS?
1-800-962-2873
What related policies are under the Holiday pay Policy?
Bereavement, FMLA, Leave of Absence, Overtime, PTO, Vacation.
Name 3 parts of the process for intaking a new client
Request Client, Call client, Visit Client, conduct 701B Assessment, Create CarePlan ECT.
What are some non-billable activities for a case aide.
What is attending trainings conducting workshops, reviews or home visits because DOEA/AAA/OAA monitoring activities, advocacy in legal tasks
Name five items we have been dinged for in the past two years.
Narratives missing, follow up not completed, wrong forms, misleading language in narratives about the individuals involved, missing training materials.
This Federally Funded Program helps low-income families access medical care?
What is Medicaid.