Consumer Rights and Responsiblities
What is the Consumer Bill of Rights
This Government agency was created to protect our Environment.
What is the EPA?
This the deliverate deception designed to secure unfair or unlawful gain.
What is fraud?
This is a company's promise that their products will meet specific standards over a given time period.
What is a warranty?
This is a list of 7 consumer duties that we need to make informed decisions.
What are Consumer Responsibilities?
This government agency is used to protect investors and investigate white collar crimes.
What is the SEC?
This type of financial fraud in which people pay to join an organization is often seen in Multi Level Marketing companies.
What is a pyramid scheme?
This is a very specific written guarantee to repair or replace a product at no charge
What is a full warranty?
This consumer rights means we have the right to get adequate informatoin to make good decisions.
What is Right to Consumer Education?
This government agency enforces workplace safety.
What is OSHA?
This legal selling practice means pressuring consumer to buy a more expenseive product than intended.
What is trading up?
This type of company has an unfair advantage over competitors.
What is a monopoly?
This consumer right is to have competition and break up monopolies.
This government agency was created in 1924 to protect consumers from unfair or deceptive practices.
What is the FTC?
This type of fraud involves Baiting consumers with an advertised but non-existent bargain and then switching them to a more expensive item
What is a Bait and Switch scheme?
An order that requires a company to stop using deceptive advertising.
What is a cease and desist?
What is Redress?
This government agency was created in 1972 to protect consumers from dangerous products like choking hazards on baby toys.
What is the Consumer Product Safety Commission?
This type of legal deceptive selling practice involves selling an item at a price below cost to draw you into the store.
What is Loss Leader?
Panel that is used to seek and receive remedy to a problem.
What is arbitration?