BARRIERS
This barrier in healthcare leads to errors in diagnosis, treatment plans, and patient instructions due to difficulties in communication
What does SBAR stand for?
Situation, Background, Assessment, and Recommendation
This listening technique allows a nurse or healthcare provider to ensure the patient feels heard, building trust and helping to identify concerns like pain management or breastfeeding issues
Active Listening
This is the act of speaking for others, helping them meet their needs, and ensuring their voices are heard in a healthcare setting.
Advocacy, Advocating, Advocate
This concept, highlighted by Giddens, stresses the importance of clear and open dialogue between nurses and patients to build trust and ensure understanding.
Communication
Due to the subjective nature of this experience, patients may struggle to fully express its intensity, leading to inadequate treatment and poor management. What is this barrier?
This method ensures an organized and structured charting that makes it easier for readers to follow along and track the interventions and responses
This form of communication can convey emotional comfort to patients, even without words, helping to support their well-being during recovery.
Non-verbal communication
These are serious, unexpected events that can occur during care episodes, often due to miscommunication, and can result in significant harm to the patient.
Sentinel Events
Giddens asserts that patient education is vital in nursing. How does empowering patients with knowledge contribute to improved health care quality?
Enabling patients to make informed decisions that lead to better health outcomes
With Emotional and ______ Barrier, patients may feel overwhelmed by their condition and may withdraw from interactions with healthcare providers or family members, making it difficult for nurses to assess their needs.
Psychological
This system allows for the electronic sharing of patient information among healthcare providers.
Electronic Health Records (EHR)
This communication technique involves asking questions that allow the patient to share their concerns in their own words, ensuring they feel heard and understood.
Open-ended questions
This positive communication process involves working with healthcare teams and patients to provide safe and effective care, while also offering information and education to patients and their families.
Effective Collaboration
Understanding cultural differences is key in nursing practice. According to Giddens, why is it important to consider a patient's culture when teaching them about their health?"
Because culture affects how people understand and follow health advice
This barrier contributes to health disparities and can arise from a lack of culturally competent healthcare providers or cultural practices conflicting with medical recommendations
Cultural Barrier
This structured communication tool is used during handoffs to ensure clear and efficient information exchange.
SBAR
This type of communication helps to identify the emotional state and needs of a patient, such as potential breastfeeding difficulties, by observing their behavior and responses to treatment
Direct Observation
When communication is ineffective, it can cause this type of healthcare issue, leading to delays in care, medication errors, or incorrect treatments.
HINT: this is the first negative consequence discussed!
Misunderstandings and Errors
Working as a team in health care helps keep patients safe. According to Giddens, how does good teamwork prevent mistakes?
By making sure everyone shares information and catches errors before they happen
List all 4 barriers discussed in the presentation
Cultural
Language
Emotional and psychological
Pain
This kind of communication ensures that all staff members are aware of a patient’s current condition and care needs, reducing the risk of errors.
Nursing Rounds
This strategy involves using simple, clear language and checking for understanding, ensuring that patients can manage their recovery and adhere to their care plan. HINT: P.E.A
Patient Education Assessment
This key element of communication helps to establish a connection with the patient, encouraging them to share their concerns, thoughts, and feelings.
Building Trust
Integrating the concepts of communication, culture, and collaboration can profoundly impact health care quality. In a complex care environment, what strategies might a nurse use to address these areas simultaneously?
Incorporating culturally sensitive communication techniques, engaging in interprofessional teamwork, and using structured patient education to enhance overall care quality