Sales Support
The phone extension to dial when you need to speak to Sales Support.
What is 4703?
The company from whom Brame purchases the most (in terms of dollars spent).
What is Marcal?
Use this email if you need to connect a customer to special contract pricing.
What is pricing@bramespecialty.com?
The department you call inside Accounting when you want to get a customer's order released from ePIC credit hold.
What is Accounts Receivable?
The email to use if you need to request a technician be dispatched to a customer’s location.
What is service@bramespecialty.com?
When a Sales Consultants is in need of a ProForma invoice this is the first person to call.
Who is a Sales Manager (for approval!)?
The place in ePIC where you can find what towel or soap goes in a dispenser (or vice versa).
What is the Related tab?
Report issues related to the Brame website via this email address.
What is support@bramespecialty.com?
The email address where you send all information for setting up a new customer, ship-to address, etc.
What is newaccounts@bramespecialty.com?
Service on this category of items is what Brame invoices customers for and makes money on.
What are Floor Machines?
The email address you use when you want to add a ship-to addresses to an existing customer.
What is newaccounts@bramespecialty.com?
This form needs to be sent to a buyer when a customer’s usage on an item changes. It's especially important when we bring on a new customer!
What is the Stock Forecast Form?
Information related to all Brame bids runs through this email address.
What is rfp@bramespecialty.com?
The department you call inside Accounting when you want to check if a customer's invoice has been paid.
What is Accounts Receivable?
The email to use if you need help finding the item number for the bag that fits in a Sensor Vacuum.
What is parts@bramespecialty.com?
True or False: Changing the price of an item on an existing sales order requires the use of the "Full Change" option in ePIC.
What is false?
It is a non-inventory change.
This is the person you call when you need to know when a Purchase Order will be arriving. (The name of the seat, not the person!)
Who is the Expeditor?
Brame is currently active on these social media platforms.
What is LinkedIn and X (Twitter)?
Also, NJP is on Instagram.
The department you call inside Accounting when you want to check if a vendor's invoice has been paid.
What is Accounts Payable?
Brame cannot charge customers for repairs done in these two areas (rooms in a facility).
What are the kitchen and the laundry room?
This type of ePIC order offers shipping options of Prepaid or Charge Freight.
What is a Direct Ship Order?
The form you send to a Buyer when a customer wants us to hold something on the floor for them that is not a stock item.
What is the Designated Stock Form?
Look here to learn which vendors will be presenting at the next Development Day meeting.
What is The Brame Minute, on Staffnet?
True or False: Customers who are part of Network are allowed to place their orders directly with Brame.
What is false?
All Network customers must order through Network!
These are the names of two of our seven current Brame Service Technicians.
Who are Antonio Brown, Gary Dailey, Christopher Klepper, Dewey Peters, Robert Strickland, Terry Taylor, and Robert Wallerius?